Field Service Representative

Leonardo DRS; Huntsville (AL); On-site; USD 65,000 - 86,000; Full time

Benefits offered by this job

Medical benefits

401(k)

9/80 work schedule

Career development

Job summary

Leonardo DRS Land Electronics is seeking an experienced Field Service Representative in Huntsville, AL. You will install, maintain, test, train, and operate electrical, mechanical, and software components for DSESTS systems, LRUs, and SE-MSD devices.

Ideal candidates have an Associate degree in a technical field with 5+ years of experience, strong electrical theory, and the ability to travel to CONUS/OCONUS sites and obtain a security clearance.US citizenship and no visa sponsorship are required.

Qualifications

• Associate degree in a technical field with 5+ years' experience or equivalent.
• Advanced electrical theory knowledge.
• Ability to read schematics and identify circuits.
• Experience using legacy and advanced test equipment for troubleshooting.
• Ability to obtain passport and travel to CONUS/OCONUS locations.
• Ability to work independently with minimal supervision.

Responsibilities

• Support Leonardo DRS hardware and software in depots, training sites, and field operations.
• Perform training, operation, and repair of electrical and mechanical components.
• Set up and support demonstrations of hardware, software, and vehicle platforms.
• Communicate clearly with internal teams and customers.
• Assist in proposals for products and services.
• Provide technical knowledge to engineers from a field perspective.
• Develop solutions to complex problems and may lead others.
• Support and reinforce Leonardo DRS mission and culture.

Skills

Electrical theory

Schematics reading

Independent work

Communication

MS Office

Travel readiness

Education

Associate degree in technical field

Equivalent combination of education/experience

Tools

Test equipment

LRU test systems

Job description

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Field Service Representative

Location: Huntsville, AL, US, 35808

Job ID:114102

The Leonardo DRS Land Electronics business provides C4I Network computing and integrated situational awareness, as well as state-of-the-art embedded diagnostics, vehicle power management and combat vehicle integration products and services.

Job Summary

Leonardo DRS Land Electronics is seeking an experienced and cleared Field Service Representative in support of the Leonardo DRS Direct Support Electrical System Test Set (DSESTS) Products, Services and Support who will work from our Leonardo DRS Division located in Huntsville, AL. Field Service Representative Candidate will be responsible for installation, maintenance, testing, training, and operation of electrical, mechanical and software components and packages as related to DSESTS Systems LRUs, Test Program Set and Security Enhanced Maintenance Support Devices (SE-MSD). Must have the ability to Support DRS Equipment in operating environments like depots, training sites, and customer field operations with training, operations, and repair.

Job Responsibilities

• Support Leonardo DRS Technology and Equipment in operating environments at depots, training sites, and customer field operations with training, operation, and repair.
• Support all Field Service Activities around the Globe when required.
• Setup and support demonstrations of Leonardo DRS Hardware, Software and Vehicle Platforms Products.
• Communicate clearly (written and oral) with other company personnel and the customer as required.
• Participate in preparation of proposals for DRS Products Sales and Services.
• Provide technical knowledge and assistance to other engineers and support personnel from a Field Environment perspective.
• Develop solutions to problems of unusual complexity, which require a high degree of individual ingenuity, creativity, and innovativeness.
• May lead and direct the work of others as assigned.
• Support, communicate, reinforce, and defend the mission, values, and culture of the Leonardo DRS organization.

Basic Qualifications

• Associate’s degree in the related Technical Field with 5 years of experience or equivalent combination of education/experience.
• Advanced Electrical Theory knowledge.
• Ability to read and understand schematics, identifying basic and advanced circuits.
• Utilize legacy and advance test equipment to perform troubleshooting.
• Demonstrate basic personal/electrical safety.
• Understand the steps required to prevent damage to electronics due to electrostatic discharge.
• Ability to work independently with little or no Supervision.
• Familiar with the Microsoft suite of computer software: Excel, Word, Outlook, Publisher, and PowerPoint.
• Ability to effectively communicate verbally and in written form with a strong degree of interpersonal skills.
• Ability to work within an Inclusive Team Environment.
• Ability to obtain a Passport.
• Ability to travel to remote CONUS and OCONUS Customer locations is required, and long-term deployments (3 months or more) will be required.

Advanced Qualifications

• Advanced understanding of and experience in the application of Line Replaceable Units (LRU) Test Systems.
• Advanced understanding of and experience in electrical and data interface standards and protocols.
• Advanced understanding of and experience in operations of the M1 Abrams and Bradley Family of Vehicles.
• Ability to obtain a Common Access (CAC) card.
• Ability to obtain a Security Clearance.

Physical Requirements (Lifting, Walking, Bending, Stooping, Kneeling, etc.):

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The ability to cope in very hot environments and to be able to work within the confined space of a military vehicle is seen as a necessary requirement. Reasonable accommodations may be made available to enable individuals with disabilities to perform the essential functions.

While performing the essential duties of this job, the employee is regularly required to sit, walk, climb, ben, lift, stand, and stoop.

U.S. Citizenship required. This position requires an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment.

Only candidates that meet the qualifications set forth above are eligible to be contacted for further information. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours.
*Some employees are eligible for limited benefits only

Leonardo DRS, Inc. and its subsidiaries provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. #LEL

Our Vision. To be the leading mid-tier defense technology company in the U.S.

Our Values. The Leonardo DRS culture is defined by our Core Values and Principles:

• - Integrity
• - Agility
• - Excellence
• - Customer Focus
• - Community & Respect
• - Innovation

We strive to uphold them in all aspects of our business practices to inspire our employees and provide outstanding support for our customers.