Field Service Representative

Horiba Instruments Inc.; California; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental / Vision

Life insurance

Disability insurance

Paid holidays

Paid vacation

Educational reimbursement

Commuter benefits

Employee assistance

Job summary

HORIBA Instruments Inc. is seeking a Field Service Representative to support the California Territory. The role involves installing, repairing, and maintaining HORIBA products at customer sites, and performing in-house repairs as needed.

You will travel extensively, both domestically and internationally, and must possess a valid driver's license and passport. The position offers a competitive compensation package and benefits.

Qualifications

• Requires in-depth knowledge of electronics repair and component-level troubleshooting.
• Ability to work beyond a normal workday as needed.
• Must travel extensively domestically and internationally.
• Must be able to drive and possess a valid driver's license; passport required.
• Broad knowledge of process analyzers (NDIR, FID, Chemiluminescent) and PLCs.

Responsibilities

• Installs, repairs and maintains HORIBA products at customer sites; performs in-house repairs of defective equipment.
• Maintains in-house repair facilities and calibration of toxic gas monitoring systems.
• Provides technical assistance to customers and HORIBA departments, including quotes research.
• Prepare Field Service Reports with detailed invoicing information.

Skills

Electronics repair

Troubleshooting to component level

Travel availability

Driver's license

Job description

The HORIBA Group of worldwide companiesprovides an extensive array of instruments and systems for applications ranging from automotive R&D, process and environmental monitoring, in-vitro medical diagnostics, semiconductor manufacturing and metrology, to a broad range of scientific R&D and QC measurements. Proven quality and trustworthy performance have established widespread confidence in the HORIBA Brand.

HORIBA Industrial Process & Environmentalis an industry leader in providing total solutions for protecting the environment, and for Industrial processing analysis. We believe that our mission is to provide peace of mind, and to maintain safety and contribute to human health through the development of new technology and ideas. We provide a wide range of technologies to measure air, water, process liquids, and soil quality. Thanks to its measurement technologies that comply with environmental regulations in countries around the world, HORIBA contributes to the development of the new energy industry, as well as, environmental conservation.

Our North American Industrial Process & Environmental Group is searching for a Field Service Representative to support the California Territory. Our Field Service Rep. will Install, repair and maintain HORIBA products at our customer sites; and perform in-house repairs and refurbishment as needed.

Essential Job Functions:

• Installs, repairs and maintains HORIBA products at customer sites; performs in-house repairs of defective customer equipment.
• Maintains in-house repair facilities, including calibration, repair and maintenance of toxic gas monitoring system, maintaining inhousetest equipment, etc.
• Provides technical assistance to customers and HORIBA departments, including parts and technical question research and assisting withRequests for Quotations.
• Prepare Field Service Reports with sufficient detail for customer invoicing, warranty charges, labor and materials charges, and policy.

Skills/Experience Required:

• Requires in-depth knowledge of electronics repair and ability to troubleshoot to component level; in-depth knowledge of electronic test equipment.
• Must be able to work beyond a normal workday or work week, which is often required.
• Must be able to travel extensively, both domestically and internationally.
• Must be able to drive an automobile and possess a valid driver’s license.
• Must be able to obtain a passport.
• Must have a well-rounded knowledge of process systems and analyzers (NDIR, FID, and Chemiluminescent analyzers, PLC’s PC’s) including theory of operation, set‑up, calibration, repair, diagnosing faults, etc.
• Experience with PLC programs, DAS operation and analyzers required.

Compensation Package:

HORIBA Instruments offers a competitive compensation package that includes a 401(k) plan with 100% match up to 5%; employee group dental, vision, life, and disability (short and long-term) paid for by the company; medical insurance, family dental and vision insurance, and supplemental life insurance available with reasonable employee contributions; employee assistance program; 11 paid holidays, 3-weeks vacation, and sick time; flexible spending accounts; and educational reimbursement and commuter benefit programs.

If you are an individual with a disability and need accommodation during the application/hiring process, please email [e-mail] or call [phone] Ext 8649 for assistance. HORIBA will provide reasonable accommodations, upon request, to support individuals with disabilities to be able to participate in the hiring process. HORIBA is committed to making our workplace accessible for individuals with disabilities.

Proud to be an Equal Opportunity Employer - EEO/Veteran Status/Disabilities