Field Service Representative

Safran S.A.; Alabama; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries

Paid holidays

Recognition programs

Comprehensive benefits

401K match

Professional development

Tuition assistance

Career paths

Job summary

Safran Landing Systems is seeking a Field Service Representative in Mobile, Alabama to provide hands-on support for landing gear, wheels, brakes, systems and equipment at a major aircraft final assembly line.

You will diagnose defects, perform component replacements, and support delivery schedules, while upholding safety and service excellence. Join a local team of 7 field reps within Safran's global network.

Qualifications

• Licensed AME or equivalent experience preferred.
• 3–5 years in aircraft maintenance.
• Ability to read drawings, manuals and technical docs.
• High school diploma or GED.

Responsibilities

• Diagnose and correct defects, discrepancies, or damage reported by the customer.
• Embodiment of design change or specific upgrades and retrofits.
• Removal and replacement of components.
• Completion of travelled work.
• Execution of vendor assist (customer requested support).

Skills

Aircraft maintenance experience

Reading drawings & manuals

Customer-facing

Travel readiness

MS Office proficiency

Education

High school diploma or GED

Tools

MS Office

Job description

HERE, WE CRAFT EXCELLENCE TOGETHER. At Safran, we believe in sustainable career journeys, collaboration as a cornerstone of innovation, and the freedom to explore diverse career paths. As a Safran employee, you'll contribute to meaningful projects that shape the future of aerospace.

This position requires access to technologies and hardware subject to US national security based export control requirements. All applicants must be US Citizens, or otherwise authorized by the U.S. Government. No company sponsorship will be offered.

What we offer

• Competitive salaries
• Paid holidays
• Recognition programs
• Comprehensive benefits
• Retirement (401K) plans with employer match
• Professional development opportunities
• Tuition assistance
• Over 300 career paths across global sites

Work Culture

At Safran, we foster a respectful and inclusive workplace where diverse perspectives are valued. We support sustainable career journeys and encourage employees to explore multiple paths for growth. Collaboration is essential to our success, and we are committed to helping every team member thrive. We engage with our communities through educational programs, outreach initiatives, and career events, inspiring future talent to join our mission.

Join Safran Landing Systems, where you can look to the skies and say "we did that."

Job Overview

Safran Landing Systems is seeking a Field Service Representative to join our team in Mobile, Alabama. In this customer-facing role, you will provide technical expertise and hands-on support for landing gear, wheels, brakes, systems, and equipment at a major aircraft final assembly line operating in a Part 21G environment. You will play a critical role in supporting aircraft delivery schedules, ensuring customer satisfaction, and representing Safran's commitment to safety, quality, and service excellence.

Role & Responsibilities

• Diagnose and correct defects, discrepancies, or damage reported by the customer
• Embodiment of design change or specific upgrades and retrofits
• Removal and replacement of components
• Completion of travelled work
• Execution of vendor assist (customer requested support)

You will represent Safran Landing Systems to our customers and maintain a professional image in line with Safran standards.

You will be part of a local team of 7 Field Service Representatives located in proximity to our customers' facilities.

This role offers a unique opportunity to work directly at an aircraft final assembly line, collaborating with customer personnel, engineering teams, and field support specialists while gaining exposure to advanced landing system technologies. Your scope of activity will be a mix of activities between

• Office (consult drawings or documentation, record detailed information of completed interventions, reporting, manage spare parts stocks, chemicals and tools, etc)
• Hands-on aircraft maintenance and technical intervention
• Document routine activities along with root cause/fault isolation

Skills & Requirements

• Licensed AME/A&P or equivalent experience strongly preferred
• 3 to 5 years of experience in aircraft maintenance
• Ability to read and understand drawings, manuals, and other technical documentation
• High school diploma or GED
• High Proficiency in using computers and Microsoft products
• Good knowledge of mechanical and hydraulic systems (landing gear experience beneficial)
• Ability to self-inspect work and strong attention to details
• Available to travel at short notice and be prepared to be in the field for extended periods if necessary
• Available to work overtime, weekend and holidays to support the customer's planning if required
• Customer-focused approach (anticipating needs and providing prompt responses)
• Strong interpersonal skills and ability to work well in a team environment.
• Ability to adapt to continuously changing work conditions while ensuring safe work practices
• Valid driver's license

Physical/Environmental Scope of Position

• Vocal communication, hearing, and visual acuity are required for safety, direction, and the exchange of ideas in the industrial environment
• Subjected to inside environmental conditions, noise, vibration, oils, and other related industrial hazards
• Work in confined spaces and wear a respirator PAPR equipment
• Must demonstrate the physical capacity to lift, push or pull up to 50 lbs as required
• Frequent travel to support on-site Airframer is required

Languages

Excellent spoken and written communication in English