Field Service Rep - Full Time

Metrie; Roanoke (VA); On-site; USD 57,308,000 - 65,904,000; Full time

Job summary

Metrie is hiring a Field Service Representative to stock and display lumber, molding, and millwork products at Lowe’s stores in the Roanoke area. You will build relationships with store leadership and associates and aim to drive sales growth through accurate inventory and excellent customer service.

The role requires a high school diploma or GED and a valid driver’s license. You will work a Monday–Friday day shift with a pay rate of $20–$23 per hour based on experience.

Qualifications

• High school diploma or GED required.
• 2+ years in inventory replenishment preferred.
• Strong communication and professional representation of the brand.
• Able to perform physical tasks and lift up to 50 lbs.

Responsibilities

• Stock, display, and maintain products in Lowe’s store aisles.
• Build strong relationships with store leadership and associates.
• Drive sales growth through inventory accuracy and quality customer service.

Skills

Effective Communicator

Self-Motivated

Physically Active

Tech-Savvy

Detail-Oriented

Customer-Focused

Education

High School Diploma or GED

Tools

Tablet

Job description

Who We Are

Metrie is North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. For 100 years, we've transformed houses into homes with outstanding products featured on HGTV and in top magazines such as Style At Home and House & House. As a family-owned business since 1926, we pride ourselves on excellence, customer experience, and nurturing a strong community. We help people transform houses into homes. Join us for the next 100!

Why should you work for Metrie? With us, you’re more than just a number. We foster a culture of empowerment, learning, and inclusion. Watch this video to see why our employees feel like they truly belong here: ( 1603) Feels like a Family - YouTube

What You’ll Do

As our Field Service Rep, you’ll ensure our lumber, molding and millwork products shine in our customer’s (Lowe’s) home improvement retail stores through:

• Stocking, displaying, and maintaining products in the Lowe’s store aisles
• Building strong relationships with store leadership and associates
• Driving sales growth through inventory accuracy and excellent customer service

Shift: Monday - Friday Day Shift

Location: Serving Roanoke, VA Lowes Stores and surrounding areas

Pay: $20-23 per hour based on experience

Who You Are

• Basic Requirements. You have a high school diploma or GED, valid driver’s license and vehicle insurance coverage and record of safely operating a vehicle. 2+ years in inventory replenishment (preferred).
• Effective Communicator. You have solid verbal and written communication skills. You represent Metrie with integrity and professionalism, acting as a brand ambassador in all interactions.
• Self-Motivated. You are proactive and able to manage your own schedule, ensuring tasks are completed efficiently.
• Physically Active. You enjoy physical work and are OK with handling and replenishing lumber and molding products.
• Tech-Savvy. You are comfortable using technology, particularly a tablet, for tracking orders and damaged product. If you're not tech-savvy, you're willing to learn.
• Detail-Oriented. You pay attention to detail, ensuring product displays are well-organized and inventory is accurately tracked.
• Customer-Focused. You prioritize customer satisfaction and strive to provide excellent service at all times.

What To Expect In The Lowe’s Stores

• Safety. Safety is our #1 priority. We want you to leave the day, the same way you came in.
• Surroundings. Moving machinery (forklifts), shopping carts and interacting with people—customers in the aisles, store associates and management in the store.
• Activity. Standing, walking, pushing/pulling carts, lifting products (up to 50 lbs.) and using a tablet for inventory and ordering.
• Temperature. Climate controlled environment at our customer’s store.
• Dress Code. Relaxed, with a few requirements regarding Personal Protective Equipment (PPE), such as safety glasses, gloves, etc. You will wear steel toe or composite shoes and will be reimbursed with provided receipt upon 60 days.

What Metrie Offers

• PTO accrual
• Competitive hourly wage and comprehensive health benefits. Eligible first of the month following hire date.
• 401(k) Retirement Plan with up to a 4% match, fully vested after 6 months
• Mileage reimbursement and consistent work schedule (i.e. 8-10 hours @ 4 days per week, some regions it is 5 days a week, unless part-time)
• Growth opportunities working for a $1 billion company—privately held, family owned with one-of-a kind culture!
• You will receive training designed to equip you with the necessary knowledge and skills to excel in your role.
• Our training includes: Technical Training, Product Knowledge, Customer Service Skills, Ongoing Development and Cross – Training Opportunities

Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome any and all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team at [e-mail].

Metrie conducts pre-employment screening including but not limited to background checks and drug testing for all final candidates. All applications will be independently reviewed.

We are an E-Verify employer.