Field Service Professional - Saint Louis, MO

NRG Energy, Inc.; St. Louis (MO); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive pay + uncapped commissions

Paid training

Company vehicle and gas card

4/10 work schedule

Tools, phone, tablet provided

Holidays, PTO, and 401(k) with match

Employee pricing on Smart Home gear

Incentive trip

Job summary

NRG Energy, Inc. is seeking a Field Service Technician/Professional to install cutting-edge smart home technology and proactively identify and sell upgraded solutions, providing customers with total peace of mind.

This role combines technical work with sales, serving as the face of the brand in customers’ homes and businesses. The position offers a dynamic work environment with a focus on growth, training, and advancement within a nationally recognized organization.

Qualifications

• Sales experience in retail, B2C, or service-based sales is a strong advantage.
• Customer-first attitude with integrity while building rapport with diverse customers.
• Technical aptitude in cable or home installation related tasks is helpful but not required.

Responsibilities

• Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
• Conduct consultative on-site sales to evaluate homes and upsell equipment/services.
• Educate homeowners on using new systems to maximize protection and value.
• Pursue growth opportunities through coaching and leadership development within the national organization.

Skills

Sales mindset

Customer focus

Technical aptitude

Job description

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

External Description

Field Service Technician/Professional

Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind.

Vivint, named one of Forbes’ World’s 50 Most Innovative Companies, is looking for Field Service Technicians to join our nationally recognized team.

Why Technicians Choose Vivint:

• - Total Compensation: Competitive hourly base pay plus uncapped commission and performance incentives.
• - Comprehensive, Paid Training: Virtual and on-the-job training, as well as ongoing coaching and support from leaders and teammates who care about your success.
• - Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments- you clock in from your driveway.
• - Work-Life Balance: Four-day work weeks (4/10 schedule, including Saturdays) to give you more time for what matters.
• - Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties.
• - The Perks: Ten paid holidays, two weeks of paid time off, 401(k) with 6% company match, an Employee Stock Purchase Program, and employee pricing on Smart Home equipment.
• - Adventure: Opportunity to earn a yearly company-paid incentive trip for you and one guest.

A Day in the Life:

• - Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• - Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• - Customer Education: Training homeowners on how to use their new system to help protect their families.
• - Growth: Benefiting from consistent coaching and leadership training to advance within our national organization.

What We’re Looking For:

• - A Sales Mindset: Experience in retail, business-to-consumer (B2C) sales, insurance, or service-based sales is a strong advantage.
• - Customer-First Attitude: Ability to act with integrity while building rapport and trust with diverse customers.
• - Technical Aptitude: Experience in cable or satellite installation, pest control, construction, or solar industries is helpful but not required.
• - Requirements: A valid driver’s license and a satisfactory driving record. Ability to successfully pass post-offer background screening and licensing requirements in accordance with applicable laws.

Physical Requirements of the Role:

• - Climb and descend extension and step ladders with tools and equipment on a repeated basis.
• - Lift, carry, and maneuver up to 50 pounds frequently.
• - Work outdoors in varying weather conditions, including heat and cold.
• - Enter and perform work in attics where:
• - Temperatures may exceed 110°F for short periods.
• - Openings can be as small as 16” x 30” or 18” x 24”.
• - Crawling, kneeling, crouching, and working in awkward postures may be required for up to 60 minutes at a time.
• - Maintain three points of contact while navigating or traversing across trusses without stepping on drywall between trusses.
• - Operate a company vehicle repeatedly.
• - Perform work while standing for extended periods.
• - Perform outdoor work with potential for bee stings.
• - Perform computer and telephone work while seated as needed.

Safety is a core value at Vivint. Field Service Professionals conduct a safety assessment at every home to help ensure a safe environment for both employees and customers.

* PTO: Employees may not use Paid Time Off (PTO) during their first 90 days.

Learn more about NRG and Vivint by visiting www.nrg.com and www.vivint.com , or connect with us on Facebook, Instagram, LinkedIn and X.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.