Field Service Professional - East Orange, NJ

NRG Energy; East Orange (NJ); On-site; Full time

Job summary

A leading smart home company is looking for a motivated Field Service Technician in New Jersey. The role involves providing top-notch installation services, ensuring customer satisfaction, and leveraging technology to create smarter homes. Competitive pay, flexible scheduling, and comprehensive training are part of the offering.

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training

Company take-home vehicle and gas card

Medical/Dental/Vision/Life coverage

401(k) plan with matching

Two weeks paid time off

Ten paid holidays

Qualifications

• Motivated, coachable individual with a knack for technology.
• Experience in sales roles such as car sales or retail.
• Background in field technician roles such as cable or solar installation.

Responsibilities

• Provide expert-level installation and services of technology.
• Maximize earning potential through service and installation appointments.
• Conduct safety analysis of homes to assure safe work conditions.

Skills

Exceptional customer service skills

Sales experience

Field technician experience

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission

• Comprehensive paid training & Ongoing coaching and support

• Company take-home vehicle and gas card

• Cell phone and work tablet

• We provide all tools necessary to perform the job - We'll ship everything to you directly!

• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!

Why Join Vivint?

• Ten paid holidays

• Two weeks paid time off

• Employee pricing on smart home products

• Medical/Dental/Vision/Life coverage

• 401(k) plan with matching

• Career development and leadership opportunities

• Fast Company's list of the World's 50 Most Innovative Companies, Forbes named us one of America's Best Employers and a Best Employer for Diversity

A Day in the Life:

As part of our Field Service Technician team, you'll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind.

Who we're looking for:

Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you!

• Exceptional customer service skills

• Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience

• Field technician experience - cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician

• Clean driving record and valid license

• Someone who thrives in a team environment as well as independently

Minimal Requirements:

• Candidates must live within a 20-mile radius of the city

• Successful candidates will be required to pass a pre-employment criminal background check, motor vehicle record check, and drug screening, in compliance with applicable laws.

Physical demands of the job:

• Lift and carry up to 45 lbs.

• Climb ladders up to 14 feet

• Work in attics and other limited-space areas

• Bend, kneel, crouch, and stand for extended periods

Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.

Additional Information

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $29.38 in our lowest geographic market up to $33.79 in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Here are some total rewards which, depending on the position, may be offered:

• Paid holidays and flexible paid time away

• Employee/Friends/Family Discounts

• Medical/dental/vision/life coverage & 24/7 Medical Hotline

• 401(k) + Employer Match

• Employee Resource Groups

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.