Field Service PM Technician – Construction Equipment

THOMPSON MACHINERY; Tennessee; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical plan

Vision & dental insurance

Disability insurance

Life insurance

401(k) matching

Profit sharing

Paid holidays

Paid time off (PT0)

Employee Assistance Program (EAP)

Tuition reimbursement

Tool purchase assistance

Boot stipend

Bonus program

Veterans holiday

Job summary

Thompson Machinery is seeking a Field Service Preventative Maintenance Technician to service and maintain Caterpillar diesel-powered equipment across Tennessee. You will inspect, oil, change fluids, replace filters, and manage lube truck inventory, ensuring safe, compliant operation at customer sites.

The role is field-based, largely independent, with travel to customer locations and occasional overtime. We value reliability, safety, and strong customer service in our team-oriented environment.

Qualifications

• Must display professionalism, integrity, adaptability, and a strong customer service focus.
• Demonstrate a sense of urgency and self-initiative, and the personal drive to be successful.
• Experience in PM technical areas preferred.

Responsibilities

• Read and interpret technical instructions, safety manuals, service manuals, company policies and procedures.
• Provide lube service on construction equipment, engines, and powertrains; respond to customer needs safely and promptly.
• May lift 25–30 pounds as needed; travel as required; operate a company lube service truck.
• Able to work a flexible schedule and overtime, including nights and weekends.
• Obtain and maintain a CDL Class B and DOT medical card, as required.
• Must have basic hand tools and be able to travel to customer locations.
• Work in environments with potential hazards and perform other duties as assigned.

Skills

Customer service

Professionalism

Self-initiative

Flexibility

Safety awareness

Education

High school diploma or equivalent

PM Technician training / service & maintenance training

Tools

Basic hand tools

CDL Class B

DOT medical card

Job description

Field Service Preventative Maintenance Technician

ABOUT US

Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

WHAT YOU WILL DO

The Preventive Maintenance (PM) Technician samples and changes oil and fluids on Caterpillar diesel powered construction equipment and competitive brands. Removes, inspects, and installs filters, maintains lube truck inventory, and orders needed parts and supplies. Responsible for following company and EPA guidelines for disposal of oil and filter waste. Operates equipment to inspect for post-service issues or leaks, and to ensure proper equipment operation.

This is a field position working largely independently and out of a company-provided lube service truck. The Field Service PM Technician works in a variety of customer locations and reports to the Supervisor of Equipment Management Solutions.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Read and interpret technical instructions, safety manuals, service manuals, company policies and procedures.
• Will need to be proficient in the use of basic hand tools.
• Provide lube service on construction equipment, engines, and powertrains, and for responding to customer needs in a positive, safe, and timely manner.
• May have to lift up to 25-30 pounds on occasion.
• Able to work a flexible schedule and overtime, including nights, weekends and over-night travel as required, and must be able to work independently in remote locations.
• Ability to obtain and maintain a Commercial Driver's License (CDL) Class "B", and DOT medical card as required for operating regulated vehicle.
• Must have a basic set of hand tools.
• Must be able to travel as required.
• May work in an environment where hazards are present.
• Requires frequent hand use for typing, operating the phone, handling materials, and other job-related tasks.
• Other duties as assigned.

WHAT WE EXPECT OF YOU

We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.

BASIC QUALIFICATIONS

EDUCATION & EXPERIENCE

• High school diploma (or equivalent) required.
• Filed Service PM Technician training or service and maintenance training through accredited technical schools, equipment dealerships or manufacturer training preferred.
• 1 – 2 years of prior experience in PM technical areas is desired.

KNOWLEDGE, TECHNICAL SKILL, & ABILITIES

• Must display professionalism, integrity, adaptability, and a strong customer service focus.
• Demonstrate a sense of urgency and self-initiative, and the personal drive to be successful.

WHAT’S IN IT FOR YOU

At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.

THE BASICS

• Various medical plan options, including a no-cost option
• Vision and dental insurance
• Employer-paid short-term and long-term disability insurance
• Employer-paid basic life insurance
• 401k matching
• Profit Sharing
• 8 paid holidays annually
• Initially up to 15 days of Paid Time Off annually with increase after five years of service
• Employee Assistance Program (EAP)

WHAT SETS US APART

• Competitive pay
• Exposure to world-class CAT training and development
• Tuition Reimbursement
• Tool Purchase Assistance to buy high-quality tools at deep discounts
• Annual stipend toward the purchase of work boots
• Company Incentive Bonus Program
• Paid Veteran holiday annually to all service members
• Training and Development programs
• Work uniforms and professional cleaning services
• Financial Wellness programs

Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled