Field Service Operations Supervisor, DC Power

CPG; Ashburn (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

CPG is seeking a Supervisor, Service Operations in Ashburn, VA to lead the Service team in installing, commissioning, and maintaining mission-critical power systems.

You will oversee safety, training, and scheduling, coordinate material needs, and ensure timely project delivery while maintaining high customer service standards. 50% site presence required, US citizenship and background checks may apply.

Qualifications

• High School Diploma is required.
• Ability to train, influence and motivate team members.
• Ability to understand and follow electrical one-lines, technical manuals, and procedures.
• Experience writing pre job briefs, procedures and technical reports.
• Excellent written and oral communication skills.
• Outstanding Customer relations skills.
• Ability to make independent decisions.
• US Citizenship required.

Responsibilities

• Provide effective oversight, leadership and administration of safety processes and procedures.
• Travel to customer sites to manage DC Power installations, replacements, and maintenance activities.
• Participate in troubleshooting and resolution of DC Power issues.
• Confirm arrival of materials and communicate with Project/Contract manager on issues.
• Plan and maintain work systems, procedures, and policies to ensure optimal performance.
• Coordinate inter-team logistics and labor for the DC Power team.
• Maintain high quality of service by enforcing standards and analyzing issues.
• Lead staff by communicating expectations and delegating tasks.
• Perform site walks and estimate potential new work.
• Review and approve weekly timesheets.
• Familiarity with applicable federal, state, and local rules and regulations.
• Jobsite presence 50 percent of the time.

Skills

Leadership

Communication

Decision making

Team motivation

Education

High School Diploma

Tools

Excel

Word

Outlook

Teams

Job description

CPG is seeking a Supervisor, Service Operations in Ashburn, VA to lead the Service team in installing, commissioning, and maintaining mission-critical power systems.

You will oversee safety, training, and scheduling, coordinate material needs, and ensure timely project delivery while maintaining high customer service standards. 50% site presence required, US citizenship and background checks may apply.