Field Service Network Engineer

General Dynamics Information Technology (GDIT); Colorado Springs (CO); Sur place; USD 98 000 - 131 000; Plein temps

Résumé du poste

General Dynamics Information Technology (GDIT) seeks a seasoned IT network engineer to support the US BICES-X program. The role focuses on incident resolution, network management, and security compliance for mission-critical DoD information sharing with an internationally dispersed team.

The ideal candidate has 5+ years in networking, active TS/SCI clearance, CCNA, and IAT II readiness. On-site work in Colorado Springs is typical, with travel as needed.

Qualifications

• 5+ years of related experience.
• Must possess and maintain a Top Secret/SCI Security Clearance.
• CCNA certification required.
• DOW 8750 requirements and eligible for IAT level II access; ITIL V4 Foundation within six months of hire.

Responsabilités

• Identifies, analyses, and resolves network incidents and problems.
• Uses ITSM principles to categorize, prioritize, escalate, troubleshoot, and resolve incidents.
• Provides network/equipment training and technical guidance to end-users and junior staff.
• Determines network specifications, input/output processes, and compatibility for hardware/software.
• Participates in special projects as assigned.
• Maintains voice, video, and data networks and ensures service availability per SLAs.
• Ensures network security and compliance with security policies.
• Develops and implements network procedures and standards.
• Interfaces with vendors to resolve outages and performance issues.
• Assists with third-party monitoring actions for network infrastructure.

Connaissances

IT

Network Infrastructures

Routing and Switching

Formation

BA/BS degree or equivalent experience

CCNA certification

Outils

Cisco IOS

Description du poste

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Top Secret/SCI

Clearance Level Must Be Able to Obtain:
Top Secret/SCI

Public Trust/Other Required:
None

Job Family:
IT Infrastructure and Operations

Job Qualifications:

Skills:
Information Technology (IT), Network Infrastructures, Routing and Switching

Certifications:
None

Experience:
5 + years of related experience

US Citizenship Required:
Yes

Job Description:

Check out this great opportunity to join one of GDIT’s fastest long-standing growing programs! US Battlefield Information Collection and Exploitation Systems eXtended (US BICES-X) is a cutting-edge program supporting DoW intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team.

Responsibilities:

• Identifies, analyses, and resolves network incidents and problems.
• Utilizes IT Service Management (ITSM) Principles to categorize, prioritize, escalte, troubleshoot, and resolve incidents.
• Provides network/equipment/specialized training and technical guidance to end-users and less-experienced network personnel.
• Determines network specifications, input/output processes, and working parameters for hardware/software compatibility.
• Participates in special projects as assigned.
• Analyzes, administers, and maintains voice, video, and/or data communications networks.
• Manages the usage and performance of voice, video, and/or data communications networks to meet Enterprise Service Availability and Service Level Agreement requirements.
• Maintains network security and ensures compliance with security policies and procedures.
• Participates in the development and implementation of network-related procedures and standards.
• Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance.
• Assists with development of third-party monitoring actions and procedures for network infrastructure.

Required Qualifications:

• 5+ years of experience.
• Must possess and maintain a Top Secret/SCI Security Clearance.
• BA/BS degree – may be substituted for additional years of experience.
• Must possess a currently active CCNA certification.
• Must meet DOW 8750 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges and must obtain ITIL V4 Foundation within six months of hire. Additional specific certifications may be required, depending on job assignment.
• Knowledge and experience with routing and switching protocols (e.g., OSPF, EIGRP, BGP, Spanning Tree Protocol, ISAKMP, ESP, SIP, SCCP, etc.).
• Knowledge and experience with current Cisco IOS software and hardware features.
• Ability to work efficiently in a fast-paced environment and multi-task while still ensuring high quality of work.
• Experience working directly with hardware vendors involved in the incident resolution process.
• Experience with various software systems and architectures, communications protocols: and network hardware devices.
• Experience with STIG patching, compliance, and other security activities.
• The work is typically performed at client site locations, which requires proper safety precautions; work may require some physical effort in the handling of light materials, boxes, or equipment.
• Must be willing to work shift work.

Preferred Qualifications:

• Completed CCNP ENCOR, CCNP Enterprise or Juniper Equivalents.
• Knowledge and experience with VoIP/VTC collaboration systems.
• Knowledge and experience with HAIPE-based encryption devices.
• Knowledge and experience with Multicast and GRE Routing.
• Knowledge of Virtualization technologies as they apply to networking: VMware, Citrix, and Microsoft.
• Knowledge and experience with data center networking.
• Experience troubleshooting ACLs, firewalls, and firewall rule sets.
• Understanding of network virtualization.

The likely salary range for this position is $97,968 - $131,100. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

T elecommuting Options:

Onsite

Work Location:

USA CO Colorado Springs

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc .

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans