Field Service Mechanic - Remote Work

Trident SE in; Tampa (FL); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in machine tool distribution is seeking a Field Service Mechanic for remote work. The role involves installing, troubleshooting, and maintaining CNC machine tools at customer sites. Candidates should have mechanical and electrical repair experience, excellent customer service skills, and the ability to travel regionally. Competitive salary and comprehensive benefits are offered, including health insurance and paid time off.

Benefits

Market-competitive health benefits

Paid Time Off (starting with 23 days)

401(k) plan with company contributions

Tuition reimbursement

Employee events and perks

Employee Assistance Program

Qualifications

• Experience in mechanical/electrical repair of diesel engines, generators, and CNC machine tools.
• Ability to read and interpret drawings and schematics.
• Flexibility for varying hours and regional travel.

Responsibilities

• Traveling to customer sites to install, troubleshoot, repair, and maintain machine tool equipment.
• Completing and submitting accurate documentation regarding machine issues.
• Performing preventative maintenance and providing after-sales technical support.

Skills

Mechanical repair

Electrical repair

Customer service

Communication

Technical skills

Proficiency in Spanish

Tools

Microsoft Office Suite

Job description

Field Service Mechanic - Remote Work (Finance)

Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third-generation, family-owned and operated business serving manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the global economy by enhancing productivity.

With extensive experience supporting the metalworking community, HFO/Trident Southeast is the exclusive distributor for Haas CNC machine tools and rotary products. We proudly represent America's largest machine tool builder, offering a comprehensive range of products including 5-axis universal machining centers, vertical and horizontal machining centers, multitasking turning centers, CNC lathes, CNC mills, rotary tables, and 5C collet indexers. All Haas products are designed for high accuracy, repeatability, and durability.

What You Will Contribute:

The CNC Field Service Technician will possess a thorough understanding of electrical, pneumatic, and hydraulic schematics to diagnose and resolve issues with electrical and mechanical components. Responsibilities include, but are not limited to:

• Traveling to customer sites to install, troubleshoot, repair, and maintain machine tool equipment and controls.
• Utilizing machine manuals, technical documents, and vendor resources to research and resolve machine issues.
• Completing and submitting accurate documentation regarding machine issues, repairs, and installations.
• Performing preventative maintenance and providing after-sales technical support and training.
• Maintaining in-depth knowledge of the machine tool industry and the company's product lines.

Other Functions:

• Performing related duties as required.

Job Proficiencies & Qualifications:

• Experience in mechanical/electrical repair of diesel engines, generators, automotive, industrial machinery, HVAC, EDM/Laser/Waterjet/CNC machine tools; Haas CNC repair experience is a plus.
• Proficiency in Spanish.
• Intermediate to advanced skills in Microsoft Office Suite.
• Ability to read and interpret drawings and schematics.
• Excellent customer service, technical, communication, and presentation skills.
• Physical ability to perform bending, twisting, stooping, reaching, and lifting up to 50 lbs. with assistance.
• Flexibility for varying hours and regional travel.

What's in it for You?

We offer a competitive salary and comprehensive benefits, including:

• Market-competitive health benefits (medical, vision, dental, life insurance)
• Paid Time Off (starting with 23 days in the first year)
• 10 paid holidays
• 401(k) plan with company contributions
• Tuition reimbursement
• Employee events and perks
• Employee Assistance Program

Mental and Physical Requirements:

• High mobility and accessibility within work premises.
• Ability to focus and prioritize tasks effectively.
• Prolonged sitting and physical activity including bending, twisting, reaching, and lifting up to 50 lbs. with assistance.
• Good vision and the ability to maintain composure in stressful situations.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other legally protected characteristics.

Job Requisition ID#: 1147B (Tampa, FL)