Field Service Mechanic - Remote Work

Machinetoolscnc; Lafayette (LA); Remote; USD 45,000 - 65,000; Full time

Job summary

Join a leading company in the machine tool industry as a CNC Field Service Technician. You will be responsible for installing, troubleshooting, and maintaining CNC machines at customer sites. The role requires technical expertise in mechanical and electrical systems, along with excellent customer service skills. Enjoy competitive benefits and a supportive work environment while traveling throughout the region.

Benefits

Competitive starting salary

Comprehensive health benefits

Paid Time Off

401(k) retirement plan

Tuition reimbursement

Qualifications

• Experience in mechanical/electrical repair of industrial machinery.
• Ability to read and interpret drawings and schematics.
• Flexible hours and frequent travel required.

Responsibilities

• Travel to customer sites to install, troubleshoot, and maintain machine tool equipment.
• Promote and perform preventative maintenance on customer equipment.
• Ensure accurate documentation of machine issues and repairs.

Skills

Customer service

Technical skills

Communication

Proficiency in Spanish

Job description

Join a USA Today Top Workplace!

Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufactures maintain a competitive advantage in the world economy by improving productivity.

With years of experience supporting the metalworking community HFO/Trident Southeast is the best-in-class and exclusive distributor for Haas CNC machine tools and rotary products. We’re proud to represent America’s largest machine tool builder, offering a complete range of; 5-axis universal machining centers, vertical machining centers, horizontal machining centers, multitasking turning centers, CNC lathes, CNC mills, rotary tables and 5C collet indexers. All Haas products are built to deliver high accuracy, repeatability and durability.

What You Will Contribute:

The CNC Field Service Technician will have an extensive understanding of electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components. Duties include, but are not limited to:

• Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations.
• Use machine tool manuals, technical documents, internal and vendor resources to research machine issues.
• Ensuring accurate documentation is completed and submitted to office and customer in regard to status of machine issues, repairs, and installation.
• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training.
• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company.

Other Functions:

• Perform related duties as required.

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific lists of responsibilities does not exclude them from the position if the work is similar or a logical assignment to the position.

Job Proficiencies & Qualifications:

• Experience in mechanical/electrical repair of diesel engines, generators, automotive, industrial machinery, HVAC, EDM/Laser/Waterjet/CNC machine tools; Haas CNC Repair background a plus.
• Proficient in Spanish.
• Intermediate to sophisticated proficiency in Microsoft Office Suite.
• Ability to read and interpret drawings and schematics.
• Excellent customer service, technical, communication, and presentation skills.
• Ability to meet the physical requirements of the job.
• Flexible hours and frequent travel, including driving throughout a regional territory.
• Must be able to perform bending, twisting, stooping, reaching and lifting of moderate to heavyweight material up to 100 lbs. with assistance from equipment or other employees.

What's in it for You?:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• Paid Time Off, starting with 23 paid days off in your first year.
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

Mental and physical requirements:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged period of times.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to keep their composure with the public and co-workers in everyday, stressful situations.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Job Requisition ID#: 1190B (Lafayette, LA)