Field Service Mechanic A

Herc Rentals; City of Rochester (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team as a Field Service Mechanic A, where you'll leverage your mechanical expertise to ensure equipment reliability at customer job sites. This role offers the chance to work independently while building positive relationships with clients. You'll be responsible for performing preventative maintenance, diagnosing equipment issues, and educating customers on proper equipment use. Enjoy a rewarding career with competitive pay and a comprehensive benefits package that prioritizes your health and work-life balance. This position is perfect for those who thrive in a fast-paced environment and are eager to contribute to a leading company in the equipment rental industry.

Benefits

Medical, Dental, and Vision Coverage

Paid Time Off

401(k) plan with company match

Tuition Reimbursement Program

Life and disability insurance

Employee Assistance Program

Adoption Assistance Reimbursement

Employee Stock Purchase Program

Qualifications

• High school diploma or equivalent is required.
• Ability to operate and test various equipment.

Responsibilities

• Perform preventative maintenance on Herc fleet at customer job sites.
• Diagnose and repair heavy equipment to ensure proper operation.

Skills

Ability to operate boom lifts

Customer service skills

Ability to handle assorted tools

Time management

Flexibility to adapt

Education

High school diploma or equivalent

Tools

Hand tools

Air tools

Electric tools

Job description

life insurance, parental leave, paid time off, sick time, tuition reimbursement, 401(k)

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 450+ locations and has about 7,600 employees in North America as of March 31, 2025.

Job Purpose

As a Field Service Mechanic A, you are a master technician and will assume a leadership role in product knowledge and standards of quality within the branch. You will serve as a go-to resource for utilizing your mechanical expertise to ensure Herc fleet remain in proper operating condition on our customer jobsites, at all times. Field Service Mechanics are dispatched to local jobsites at various times of the day and work independently without direct supervision. This provides the opportunity to build positive relationships with customers all while supporting the growth and improvement of your community.

What you will do...

• Develop and maintain a consistent schedule of performing preventative maintenance of all Herc owned fleet at long term customer job sites
• Oversee and conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements and assorted services
• Diagnose and repair heavy equipment as required to ensure proper operating condition at the job site
• Diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems and propane systems
• Recondition and replace assorted parts to return equipment to a safely functioning state
• Educating customers on proper use of equipment to avoid future breakdowns
• Analyze problem areas for any significant wear or tear and address to ensure proper usage of the equipment until your next scheduled visit
• Adhere to all safety guidelines posted at active jobsite where repairs and maintenance are completed
• Maintain work area on jobsite in a clean and organized manner
• Produce timely and detailed service reports and repair logs
• Follow all company's filed procedures and protocols
• Build positive relationships with customers
• Perform additional duties as assigned

Requirements

• Highschool diploma or equivalent
• Ability to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipment
• Ability to understand detailed technical schematics, owner manuals, and product warning labels
• Ownership of sufficient selection of hand and air/electric tools to complete most repairs and services
• Ability to be on call to support operational needs
• A valid driver's license

Skills

• Ability to drive/operate multiple types of vehicles and equipment
• Ability to follow up with customers in a timely manner
• Ability to handle assorted tools properly and safely
• Ability to safely lift up to 50 LBs
• Customer service skills to naturally converse with jobsite foreman
• Flexibility to adapt to changing needs on an active jobsite
• Interpersonal skills to communicate effectively and efficiently
• Must possess solid written and verbal communication skills and be able to perform basic computer operations such as opening and closing work orders
• Solid and proven computer skill set to enter work orders
• Understanding the importance of time management
• Works and communicates effectively with all levels of the company

Pay Range: $29hr to $34hr

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

401(k) plan with company match

Employee Stock Purchase Program

Life & Work Harmony

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave.

Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Protecting You & Your Family

Company Paid Life Insurance

Supplemental Life Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

Helping all candidates find great careers is our goal. The information you provide here is secure and confidential.

We are now directing you to the original job posting. Please apply directly for this job at the employer’s website.