Field Service Manager (Power Transformers Exp Req, 30%-40% Travel, $130K-$150K)

twiceasnice Recruiting; Texas; A distancia; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

TwiceasNice Recruiting is seeking a Regional Field Service Manager to oversee transformer field operations across the South-Central United States. This role emphasizes people leadership, technical oversight, and customer engagement, with remote work from the South-Central USA and regular travel to job sites.

The position focuses on coordinating field crews, providing field guidance, and ensuring safe, high-quality project execution with a balanced schedule and moderate travel.

Formación

• 6+ years of power transformer experience with strong technical knowledge.
• 2+ years of team leadership/management experience.
• Knowledge of electrical testing and diagnostic equipment.
• Strong communication and customer service skills.
• Proficiency with Microsoft Office and ability to learn new software.

Responsabilidades

• Manage field service crews installing, testing, and maintaining power transformers
• Coordinate scheduling and resource planning to meet project timelines
• Serve as the primary customer point of contact during field service operations
• Provide technical guidance and troubleshooting support to field crews as needed
• Review field work for quality, safety compliance, and adherence to company standards
• Conduct root cause analysis and implement corrective actions for technical or operational issues
• Lead, mentor, and develop field service technicians and crew leaders within the region
• Ensure compliance with safety protocols, environmental regulations, and training requirements
• Maintain accurate service documentation and reporting
• Oversee assigned fleet, DOT compliance, and related operational requirements
• Meet with customers in person and virtually to review scope, progress, and performance
• Remain available to support field crews and respond to escalations as required

Herramientas

Electrical testing equipment

Microsoft Office

Driver's license

Descripción del empleo

Regional Field Service Manager (Power Transformers Exp. Req.)

Location: Remote from the South-Central USA + Travel

Job Type: Full-Time

Core Hours: M-F, 8:00am-5:00pm Flexible

Start Date: ASAP

Sponsorship: Not Available

Relocation Assistance: Not Available

Travel: 30%-40% travel to job sites

Regional Field Service Manager (Power Transformers Exp. Req.) Description

Our client in the power solutions and electrical infrastructure industry is seeking a Regional Field Service Manager to oversee transformer field operations across the South-Central United States. This role provides technical and operational leadership for field service crews while partnering directly with customers to ensure safe, high-quality, and timely project execution. Unlike hands-on field roles, this position focuses on people leadership, technical oversight, and customer engagement, while remaining technically strong and available to support complex field challenges. This opportunity offers long-term stability, consistent project demand, and a balanced schedule with moderate travel.

Regional Field Service Manager (Power Transformers Exp. Req.) Responsibilities

• Manage field service crews installing, testing, and maintaining power transformers
• Coordinate scheduling and resource planning to meet project timelines
• Serve as the primary customer point of contact during field service operations
• Provide technical guidance and troubleshooting support to field crews as needed
• Review field work for quality, safety compliance, and adherence to company standards
• Conduct root cause analysis and implement corrective actions for technical or operational issues
• Lead, mentor, and develop field service technicians and crew leaders within the region
• Ensure compliance with safety protocols, environmental regulations, and training requirements
• Maintain accurate service documentation and reporting
• Oversee assigned fleet, DOT compliance, and related operational requirements
• Meet with customers in person and virtually to review scope, progress, and performance
• Remain available to support field crews and respond to escalations as required

Regional Field Service Manager (Power Transformers Exp. Req.) Qualifications

• 6+ years of power transformer experience with strong technical knowledge is required
• 2+ years of team management experience is required
• Knowledge of electrical testing and diagnostic equipment is required
• Strong communication and customer service skills are required
• Proficiency with Microsoft Office and ability to quickly learn new software is required
• Valid driver’s license is required
• Ability to travel 30%-40% & support field crews outside business hours, as needed, is required