Field Service Manager - Flooring Solutions & Growth

centimark; Hartford (CT); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Company vehicle

Expense reimbursement

Paid holidays and vacation

Health, dental, vision and 401K

401K with company match

ESOP

FSA

Job summary

QuestMark, a division of CentiMark Corporation, seeks a Service Operations Coordinator to grow the service department territory and ensure top client satisfaction. This role requires general flooring/construction knowledge, strong communication, and the ability to manage crews, schedule inspections, and handle materials and customer interactions.

Responsibilities include planning and executing service projects, forecasting weekly/monthly/yearly outlook, and maintaining accurate timesheets.

Qualifications

• Knowledge of polished concrete and epoxy systems.
• Ability to identify floor deficiencies and appropriate repairs.
• Strong communication and people skills.

Responsibilities

• Account development and territory development of Service Department.
• Schedule and manage service crews.
• Ensure inspections are thorough and complete.
• Order maintenance supplies.
• Minor equipment maintenance.
• Use computer database.
• Interact directly with customers.

Skills

Polished concrete

Epoxy systems

Hard surfacing

Flooring industry knowledge

Job description

QuestMark, a division of CentiMark Corporation, seeks a Service Operations Coordinator to grow the service department territory and ensure top client satisfaction. This role requires general flooring/construction knowledge, strong communication, and the ability to manage crews, schedule inspections, and handle materials and customer interactions.

Responsibilities include planning and executing service projects, forecasting weekly/monthly/yearly outlook, and maintaining accurate timesheets.