Field Service Manager

LS Cable & System U.S.A., Inc.; Peachtree Corners (GA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Company travel covered

Lodging provided

Business expenses covered

Job summary

LS Cable & System U.S.A., Inc. in Peachtree Corners, GA, is seeking a Field Service Manager to lead field service activities for LV Busway systems and related gear across North America.

The ideal candidate has a strong electrical background, proven leadership, and customer-facing experience, with the ability to manage teams, coordinate with customers and subcontractors, and ensure safe, on-time project delivery.

Qualifications

• Minimum 5 years in electrical construction, field service, power distribution, or related electrical industries.
• Strong electrical background, preferably LV power distribution or Busway systems.
• Associate/Technical/Bachelor degree in related field preferred.
• Fluent in English with strong reporting and documentation skills.
• Experience leading Field Technicians or field teams to meet schedules and quality.
• Ability to read electrical drawings and installation manuals.

Responsibilities

• Lead and oversee field service activities for LV Busway systems across multiple sites.
• Manage Electrical Testing, SAT, commissioning, troubleshooting, and installation support.
• Supervise Field Technicians to ensure task execution and safety.
• Provide technical leadership and hands-on guidance during installation and commissioning.
• Coordinate with customers, subcontractors, PMs, engineering, and internal management.
• Serve as primary contact for customer concerns, field issues, and post-install support.
• Conduct field inspections for compliance with drawings, standards, quality, and safety.
• Prepare and review technical service reports, analysis, and corrective actions.
• Develop training for Field Technicians, subcontractors, and customer reps.
• Travel frequently to project sites; approx. 50% travel.

Skills

Leadership

Field service

Electrical knowledge

Communication

Training & mentoring

Travel readiness

Customer service

Project coordination

Education

Associate degree

Technical certification

Bachelor's degree

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Manager

Full Time Management LSCS Georgia, Peachtree Corners, GA, US

30+ days ago Requisition ID: 1458

Salary Range: $90,000.00 To $100,000.00 Annually

Based in Atlanta, GA, the Field Service Manager will lead and oversee field service activities related to Low Voltage (LV) Busway systems and related electrical distribution equipment, including Busplugs, across the United States and North America.

This position is responsible for managing field operations in mission-critical facilities, including data centers, industrial, and commercial environments, ensuring successful installation, electrical testing, commissioning, troubleshooting, installation support, and post-installation technical support activities. The Field Service Manager will play a key leadership role in ensuring projects are completed safely, efficiently, and in accordance with company standards.

The Field Service Manager will supervise Field Technicians, coordinate closely with customers, subcontractors, project teams, and internal management, and serve as a key point of contact for field execution, technical support, and customer satisfaction.

The ideal candidate has a strong electrical background, excellent leadership capability, customer-facing experience, and strong reporting and communication skills. This role requires a hands-on leader who can effectively manage teams, solve technical field issues, and drive successful project execution.

Roles and Responsibilities

• Lead and oversee field service activities for LV Busway systems and related electrical distribution equipment, including Busplugs, across multiple project sites
• Manage and support Electrical Testing, Site Acceptance Testing (SAT), commissioning, troubleshooting, installation support, and issue resolution activities
• Supervise and lead Field Technicians to ensure successful execution of project tasks, field service activities, and installation support
• Provide technical leadership and hands-on guidance to field personnel during installation, commissioning, and troubleshooting activities
• Coordinate closely with customers, subcontractors, Project Managers, Engineering teams, and internal management to ensure alignment on project execution and expectations
• Serve as a primary point of contact for customer concerns, technical inquiries, field issues, and post-installation support needs
• Conduct field inspections and ensure compliance with technical drawings, installation standards, quality requirements, and safety procedures
• Prepare and review detailed technical service reports, issue analysis, corrective actions, and field documentation
• Develop and conduct training for Field Technicians, subcontractors, and customer representatives regarding installation procedures, electrical systems, and best practices
• Monitor field performance and proactively resolve technical and operational issues to minimize project delays and customer impact
• Support continuous improvement efforts related to field service quality, safety, and operational efficiency
• Travel frequently to project sites throughout the U.S. and occasionally across North America (travel readiness required)
• Approximately 50% travel is expected, requiring flexibility and responsiveness to project and customer needs

Candidate Profile

• Minimum 5 years of experience in electrical construction, field service, power distribution systems, or related electrical industries required
• Strong electrical background, preferably in LV power distribution systems, Busway systems, Busplugs, electrical commissioning, switchgear, or industrial electrical systems
• Associate degree, technical certification, or bachelor’s degree in Electrical Engineering, Electrical Technology, Construction Management, or a related field preferred
• Fluent in English (verbal and written) required, with strong business communication and documentation skills
• Proven ability to prepare technical reports, service documentation, issue analysis, and customer-facing communications
• Strong customer service and relationship management skills with the ability to professionally manage customer concerns and field issues
• Demonstrated experience leading Field Technicians or field teams and successfully completing project tasks to meet schedule, quality, and customer expectations
• Strong leadership, team management, and task execution capability in fast-paced construction and field environments
• Ability to train, mentor, and develop Field Technicians and subcontractors
• Strong communication skills with the ability to coordinate effectively with management, engineering teams, project teams, customers, and subcontractors
• Ability to read and interpret technical drawings, electrical schematics, and installation manuals
• Familiarity with Microsoft Office (Excel, Word, Outlook, PowerPoint) and reporting tools preferred
• Willingness to travel frequently and work on active construction sites

What We Offer:

• Typical pay: $100,000 annually
• Opportunity to lead field service activities on large-scale data center, mission-critical, industrial, and commercial projects across North America
• Career development opportunities in a fast-growing electrical infrastructure industry
• Company-paid travel, lodging, and business-related expenses during project assignments
• Opportunity to build, lead, and develop high-performing field service teams

Note: This job description reflects a summary of the position and does not prescribe or restrict responsibilities that may be assigned. Duties and responsibilities may change at any time based on business needs.