Field Service/Installation Technician

Benco Dental; Chicago (IL); Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative company is seeking a Field Service/Installation Technician to provide hands-on support and solutions to clients in the dental industry. This role offers an exciting opportunity to work independently while driving dentistry forward through exceptional service. You'll be part of a family-oriented culture that values diversity and inclusion, with excellent compensation packages and benefits starting on day one. If you are passionate about making a positive impact in the industry and enjoy working in a dynamic environment, this position is perfect for you.

Benefits

Medical, Dental and Vision Benefits

401k Package

Paid Time Off Program

Profit Sharing

College Tuition Savings Program

Associate Discounts

Community Giveback Programs

Qualifications

• Customer-focused with hands-on support experience.
• Mechanical or Technical experience/education preferred.

Responsibilities

• Providing maintenance and repair services out in the field.
• Training staff and customers on using equipment.

Skills

Computer proficiency

Organizational skills

Problem solving skills

Exceptional communication skills

Education

High School Diploma

Technical training in bio-medical or electronics

Tools

Pneumatics

HVAC

Job description

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Chicago, IL

Field Service/Installation Technician at Benco Dental

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

What’s in it for YOU?

• Excellent Compensation Packages
• Medical, Dental and Vision Benefits Effective on Day 1
• 401k Package, Paid Time Off Program, and Profit Sharing
• Associate Discounts and Community Giveback Programs
• College Tuition Savings Program
• Caring Family Culture Toward all Associates
• Certified as a FORTUNE Great Place to Work
• Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
• Family owned for 90+ years

Position Summary

The Field Service/Installation Technician is a vital part of our company providing hands-on support to our customers. Service Technicians are independent team players who want to be customer focused. As the Service Technician, you will offer solutions to our clients that extend beyond repairs and maintenance to exemplify our number one goal: driving dentistry forward. Benco Dental offers service technicians career development and will provide a strong sense of accomplishment.

Do YOU Possess These Skills and Attributes?

• Computer proficiency, including knowledge of Windows-based programs
• Organizational skills
• Problem solving skills
• Exceptional communication skills

No Bio-Medical (dental) Device repair experience? No problem! Other relevant experience includes:

• Mechanical or Technical experience/education
• Electrical, Customer service, Military, or Software/hardware experience
• Pneumatics
• HVAC

Do These Responsibilities Interest YOU?

• Providing maintenance and repair services out in the field
• Training staff on using equipment
• Training customers on using equipment

Do YOU Meet These Requirements?

• High School Diploma or equivalent
• Valid driver’s license and clean driving record (Required)
• Technical training in the bio-medical or electronics field (Preferred)
• Physical requirements including routine movement and lifting, ability to work in tight spaces, and frequent travel to customer sites

The base pay range of $21.63-25.00/hour represents the low and high end of the hiring salary range for applicants that meet the minimum qualifications. Actual salaries will vary based on location, experience, and performance. Other rewards may include bonuses, profit sharing, and Paid Time Off.

Who We Are: It’s our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the US, has remained in the family since 1930. We serve over 40,000 customers with more than 1,500 associates across 48 states. We offer a wide range of supply and equipment options, supported by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing, and technology solutions. Our team begins every task by asking “What does the customer want?”

If you enjoy working for a progressive company committed to diversity, growth, and development, we encourage you to learn more about our Benco family. We are seeking driven professionals who want to make a positive industry impact. Thank you for your interest in Benco Dental. We look forward to hearing from you!

We are proud to be an equal opportunity and affirmative action employer. We celebrate our associates’ differences to foster a culture of diversity and inclusion every day. Learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.

Additional Information

• This position is a field-based/territory-based/remote position that does not require reporting to a physical Benco location.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Strategy/Planning and Information Technology
• Industry: Medical Device

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