Field Service Generator Technician - Rentals & PM

Thompson Machinery; La Vergne (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical plan options

Vision and dental insurance

Employer-paid disability insurance

Employer-paid life insurance

401k matching

Profit Sharing

8 paid holidays annually

15 days PTO to start

Job summary

Thompson Machinery is seeking an Advance Energy Rental Generator Technician to maintain, repair, and prep rented generators for a wide range of sites across the Middle Tennessee and Northern Mississippi area. You will perform PMs, troubleshoot electrical and control systems, install and commission generators, and support the Rental Sales team with exceptional customer service.

This role requires independent field work, travel in assigned regions, and the ability to work flexible hours including

Qualifications

• Able to work flexible schedules, including nights, weekends and on-call hours, and work independently in remote locations.
• Experience working with generator systems and power generation equipment.
• Strong electrical troubleshooting skills and familiarity with generator controls.
• Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
• Demonstrated sense of urgency and self-initiative, and the personal drive to be successful.
• Excellent communication skills.
• Possess and maintain a current, valid state driver's license with a current DOT medical card.
• Able to travel in an assigned region, and able to work overtime, weekends, and/or holidays, sometimes with short notice.

Responsibilities

• Perform preventive maintenance (PM) and troubleshooting on generator systems.
• Conduct load bank testing and generator performance checks.
• Complete controller upgrades and electrical diagnostics.
• Perform hard component replacements including alternators and related generator components.
• Install, connect, and commission generators for rental or field applications.
• Troubleshoot electrical systems, wiring harnesses, and control systems.
• Maintain and repair generator equipment while ensuring safe and reliable operation.
• As a primary customer service contact, will support the Rental Sales team by responding to customer needs in a positive, safe, and timely manner, ensuring maximum value for work performed.
• Maintains equipment in a "ready-to-rent," clean and available status, and will be responsible for the preparation and organization of inventory within storage yards.
• Delivers company equipment to customer locations as needed.
• Will research and order parts for equipment service and will perform minor repairs needed to maintain equipment.

Skills

Flexible schedules

Generator systems experience

Electrical troubleshooting

Customer service focus

Communication skills

Driver's license with DOT medical card

Tools

Hand tools

Air tools

Torque wrenches

Multimeters

Job description

Thompson Machinery is seeking an Advance Energy Rental Generator Technician to maintain, repair, and prep rented generators for a wide range of sites across the Middle Tennessee and Northern Mississippi area. You will perform PMs, troubleshoot electrical and control systems, install and commission generators, and support the Rental Sales team with exceptional customer service.

This role requires independent field work, travel in assigned regions, and the ability to work flexible hours including