Field Service Generator Technician

Current Edge Solutions, LLC; Savannah (GA); On-site; USD 34,000 - 55,000; Full time

Job summary

Current Edge Solutions in Savannah, GA is seeking a Field Service Generator Technician responsible for troubleshooting, repairing, and diagnosing routine preventative maintenance and emergency services on generators and related systems.

You will work independently or with peers, perform warranty work, start-up/commissioning, and provide written service reports, with travel up to 20% and after-hours availability.

Qualifications

• 2+ years in servicing and repairing engines including transfer switches or switchgear.
• Good knowledge of power generation components and fuel systems.
• Proficient with computers and field service software.
• Read electrical schematics and mechanical drawings.

Responsibilities

• Install, diagnose, repair, and rebuild generator systems and related equipment.
• Perform preventative maintenance and warranty work per guidelines.
• Provide written field service reports and explain service performed.
• Manage projects and assist other technicians as needed.
• Ensure customer satisfaction and safety during service.

Skills

Field service software

Electrical schematics

Engines and transfer switches

Problem solving

Customer service

Ability to work after hours

Independent work

Forklift operation

Heavy equipment operation

Tools

Test equipment

Basic hand tools

Electronic controls

Job description

As aField Service Generator Technician is responsible for accurately troubleshooting, repairing, and diagnosing both routine preventative maintenance and emergency services while making repair recommendations to customers. You will perform warranty work per manufacture's guidelines, perform start-up/commissioning on new generators and generator systems. This position will work alone or with other Field Service Generator Technician's to ensure all work scheduled is performed safely and to the customer's satisfaction.

RESPONSIBILITIES:

• Install, diagnose, repair, and rebuild engine and electrical industrial generators, transfer switches, UPS, and switchgear systems
• Must have the ability to troubleshoot, problem solve, load bank, and have knowledge of Automatic Transfer Switches (ATS's) and generator controls
• Diagnose and inspect systems and their components for the purpose of evaluating condition, identifying necessary repairs, failures, and recommend preventive maintenance
• Perform preventative maintenance on generators and other related equipment contracted through Current Edge Solutions
• Repair or replace defective electrical or mechanical parts, as required to bring the equipment up to specifications
• Provide written field service reports to customers at the completion of all services
• Explain and defend warranty decisions; generate and communicate service bulletins to customers
• Manage projects, as assigned
• Provide guidance, assistance, and training to other technicians
• Assist other technicians with large multi-person jobs or troubleshooting complicated issues
• Provide superior customer service by answering any questions/addressing concerns, providing appropriate documentation and explanations of service such as parts used & work performed
• Maintain stock and tools in service vehicle
• Additional duties as assigned

REQUIREMENTS:

• 2+ years of experience in servicing, and repairing engines, including transfer switch and/or switch gear
• Good working knowledge of power generation components, power electronics, electronic controls, and fuel systems
• Proficient with computers and field service software
• Work well under pressure, in all weather conditions 24/7
• Ability to handle multiple duties and tasks safely
• Able to read electrical schematics and equipment mechanical drawings
• Must have basic hand tools
• Familiar with all types of test equipment including, but not limited to, circuit breaker timing apparatus, high potential AC and DC test equipment, high current/low impedance ohmmeters, digital multi-meters, relay test apparatus, power quality metering
• Organized and focused, with excellent time management
• Ability to work independently with little or no supervision
• Self-motivated technician with a background of following established procedures as well as engaging in complex problem-solving abilities to provide solutions to generator issues in the field
• Communicate effectively and professionally with employees at all levels within the company as well as with equipment manufacturers and other vendors
• Must be available and willing to work after hours, weekends, holidays, as well as rotating on-call shifts
• Must be able to safely operate heavy equipment as well as a forklift in accordance with OSHA regulations

ABOUT THIS POSITION:

• Under the supervision of the Senior Service Engineer – VP Power Services
• Location: Savannah, GA
• FLSA status: Hourly Non-Exempt
• Full-Time: Must be available and willing to work after hours, weekends, holidays, as well as rotating on-call shifts
• Paid: Bi-Weekly
• A job for which military experienced candidates are encouraged to apply
• Travel: Up to 20% outside local area (company paid travel)
• Pay: $25 - $40 per hour based on experience and skill level

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to use hands to manipulate objects, tools, or controls; and talk and hear. The employee is regularly required to walk; stoop; crouch; bend and reach above shoulders. The employee must frequently lift and/or move up to 50 pounds unassisted and up to 100 pounds with assistance, waist high, up to 10 feet away. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception. The employee must comply with the assigned location PPE requirements including but not limited to safety glasses, hearing protection, appropriate gloves, clothing, and shields for required tasks and closed toed or safety shoes as required by facility safety policies.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles, outside weather conditions, risk of electrical shock, and explosives. The employee is frequently exposed to wet and/or humid conditions and vibration. The employee is occasionally exposed to moving mechanical parts, high precarious places, and toxic or caustic chemicals, in all weather conditions. The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ELIGIBILITY REQUIREMETS:

Complete Current Edge Solutions employment application, submit to a background investigation (to include past employment, education, and criminal history), annual motor vehicle record screenings according to company / client policies and drug screening. Hiring is contingent upon eligibility to work in the United States without current or future sponsorship.