Commercial Generator Field Technician — On-Call

PowerSecure, Inc.

Florida

On-site

USD 65,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision insurance

401(k) plan with matching

Paid time off and holidays

Flexible spending accounts

Wellness programs

Employee referral program

Tuition reimbursement

Job summary

PowerSecure, Inc. seeks a Service Technician for commercial generators, with experience in generator systems, switchgear, and battery storage. The role emphasizes field maintenance, on-site customer support, and technical problem-solving. You will travel regularly and participate in training to advance technical capabilities.

The team offers diverse on-site work with 24x7 on-call responsibilities and a strong focus on safety and client satisfaction. Equal opportunity employer.

Qualifications

Three years of field experience servicing generator systems, with 500kW+ experience preferred.
High School diploma or GED or equivalent; related military experience or field experience.
Ability to perform maintenance, engine diagnostics, fuel system priming, and component replacement.
Understand Automatic Transfer Systems and troubleshoot with minimal direction.
Read and interpret electronic schematics and troubleshoot mechanical/electronic systems to component level.
Experience with Woodward, Beckwith and PLC controls in advanced electric environments.
Read technical instructions, safety manuals and procedures clearly.
Basic math and problem-solving skills; strong data gathering.
Must observe all safety standards.

Responsibilities

Daily travel with independent work structure.
Provide 24x7 on-call service as required unless on PTO or off call.
Maintain and safeguard company equipment, tools, and instruments.
Perform battery installations and replacements.
Conduct preventive maintenance on contracted equipment as scheduled.
Interact with customers and communicate status to the office.
Complete paperwork timely, including Field Service Reports and timesheets.
Provide technical support to customers on request.
Maintain technical documentation for study/review.
Attend training as required and own a personal set of tools.

Skills

Field experience

Electrical troubleshooting

Reading schematics

Customer interaction

Safety compliance

Education

High School diploma or GED

Tools

Woodward controls

Beckwith controls

PLC equipment

Electrical test equipment

Job description

Description

Are you experienced in Commercial Generators, Low/Medium Voltage Switchgear, or Battery Storage Equipment? At PowerSecure, we invest in your future with continuous training and multiple levels of technician advancement. Whether you're just starting out or looking to take the next step, we’re here to help you reach your goals.Apply today and power up your potential!

Service Technician – Commercial Generators

Summary

Responsible for ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment. Additionally, this position is responsible for technical support to customers on operational or maintenance aspects.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum Qualifications

Level II Technician requires three years of field experience servicing generator systems with some experience on 500kw+, proficient
Level III Technician requires six years of field experience servicing generator systems with extensive experience on 500KW+, proficient with preventative maintenance, paralleling switch gear, ATS repairs, controller retrofits and Loadbanking equipment. with preventative maintenance, retrofitting basic controls, minor ATS repairs and loadbanking equipment
Level IV Technician requires ten years of field experience servicing generator systems of all sizes and applications, expert in preventative maintenance, paralleling switch gear, retrofitting advanced controls and Loadbanking equipment.
Ability of performing triennial maintenance, engine diagnostics, fuel system priming and replacing failed engine components.
All Candidates need a High School diploma or GED equivalent, related military experience or equivalent field experience.
Expert in major engine repairs, able to diagnose a wide variety on various applications. Experienced with Volvo and PSI engines.
Operational and functional understanding of Automatic Transfer Systems, able to troubleshoot and repair with minimal direction.
Expert troubleshooting skills, no return call outs for work performed. Can be dispatched to any call with help from our Product Support team.
Expert at reading or dissecting schematics and wiring diagrams to diagnose most electrical issues. Well versed with Woodward, Beckwith, and PLC equipment in an advanced electric controls environment.
Ability to read and interpret technical instructions, safety manuals, service manuals and policies and procedures.
Must observe all safety standards.
Mentor Mid to High level techs as requested.

Knowledge, Skills And Abilities

Ability to deal with customers where tact may be required to maintain continuing harmonious relationships.
Computer fluent, with specific attention to ERP systems, email and Microsoft Office products.
Maintain professional appearance on the job.
Proven reasoning abilities and sound judgment.
Must possess excellent verbal and written communication skills.
Able to express commitment to PSS, its customers, and its employees.
Process oriented, with demonstrated attention to detail.
Delivering on-time results to support PSS’s business goals.
Teamwork oriented with collaborative style.

Supervisory Responsibilities

No Supervisory Responsibilities.

Essential Functions

Daily travel with independent work structure.
Provide 24x7 “on-call” services as required unless on PTO or Off Call.
Maintain and safeguard company issued equipment, tools, and instruments.
Battery installations and replacements.
Perform required preventative maintenance service to equipment under contract as scheduled.
Customer contact and interface.
Communicate availability status to corporate office.
Protect company proprietary information, manuals, and records.
Use of electronic and electrical test equipment as necessary.
Coordinate and manage all on-site subcontractors hired by PSS as necessary.
Maintain company vehicle in safe and operational condition.
Ensure that work is performed to PSS standards.
Complete all paperwork, including Field Service Reports, Time Sheets, Expense Reports, and other job required reports timely and accurately.
Provide technical support to customers upon request.
Maintain Technical documentation for study and/or review.
Willing and able to attend training as company deems necessary.
Own and maintain personal set of mechanical tools.
Cross train in other areas as needed.

Physical Demands

Tasks require the regular and, at times, sustained performance of moderately physically demanding work. Physical Activity: 85% physical activity required on customer site working with equipment, 15% form completion, email, other administrative tasks and completing technical support activities by way of telephone and computer communication.
May involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-75 pounds).
Frequently required to stand, walk, and sit. Occasionally required to use hands, to finger, handle or feel, reach with hands and arms.
Combination of climbing and balancing to include climbing ladders, stooping, kneeling, crouching, and crawling.
Must have the physical ability to wear Personal Protective Equipment (PPE), including but not limited to Protective Glasses, Protective Gloves, and Protective Footwear as required.
Specific vision abilities required: close vision, distance vision, color vision, depth perception and ability to adjust focus. Must be able to read computer screens, paper documents, equipment.
Ability to perceive and discriminate sounds, depth, texture, and visual cues or signals.
Up to 10 consecutive hours driving heavy duty truck.
May be required to work long and unpredictable hours.
Some tasks require the ability to communicate orally and hear others speaking.
Must be able to pass pre-employment screening that includes background check, drug testing and MVR clearance.

Work Environment

Work is 85%+ in an outdoor environment in all types of weather.
The environment is varied since the performance of the essential duties is at customer sites.
Must be willing to travel out of market/state up to 25% of the time.
Requires exposure to adverse environmental conditions such as temperature and noise extremes, vibrations, machinery, hazardous materials, confined spaces, traffic hazards, and various chemicals.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.

About Us

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers.

Join Our Power Team! (https://cloud.3dissue.com/205953/206237/242401/HR-9-14-2020/index.html)

We invest in high-value and cost-effective benefits for our employees. Our benefits package includes:

Medical, dental, vision and life insurance coverage
Competitive pay and a matching 401 (k) plan
Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days)
Flexible spending accounts/Health savings account
Wellness Incentive Programs
Employee Referral Program
Tuition Reimbursement

PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. This position is not open to third-party recruiters.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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