Field Service Expert

4 Corner Resources; Oshkosh (WI); Remote; USD 66,000 - 76,000; Full time

Job summary

4 Corner Resources is seeking a Field Service Expert, Automation to support a pulp and paper equipment provider. The role is remote with 60%+ travel to customer mills across North America, focusing on hands-on commissioning and troubleshooting of Siemens and Rockwell control systems.

You will install, commission, start-up, optimize, and service automation equipment, train customer staff, and perform site audits.

Qualifications

• Technical degree or higher in Electrical Engineering, Electrical Technology, Controls Engineering, or a related field.
• 5+ years of electrical, controls, or process control experience.
• Hands-on experience with Siemens and/or Rockwell control systems (at least one).
• Strong electrical fundamentals, including connections, commissioning, and system checks.
• Willing to travel 60%+ of the year, including multi-week site stays, occasional short-notice trips, and some international travel.
• Strong communication and customer relations skills.
• Comfortable with Word, Excel, PowerPoint, and Outlook.
• Able to lift up to 25 pounds, stand, kneel, crouch, and wear PPE in plant environments.

Responsibilities

• Provide automation and DCS controls service on new and existing paper machine equipment at customer sites, and remotely when possible
• Handle installation, check-out, commissioning, start-up, optimization, and emergency service calls
• Troubleshoot system faults on control loops and operator interface screens
• Program control loops and displays in Siemens and Rockwell environments, and make onsite PLC changes
• Complete small system upgrades and small engineering tasks on new or modified loops
• Keep accurate records of job progress, delays, deliveries, and customer scope changes
• Write service reports covering work completed, changes made, faults found, and recommendations
• Train customer staff to maintain and troubleshoot their automation equipment
• Run site audits to find process improvement opportunities
• Review spare parts needs with customers and recommend parts and services

Skills

Siemens and Rockwell familiarity

MS Office (Word, Excel, PowerPoint,Out

Education

Technical degree or higher in Electrical Engineering, Electrical Technology, or Controls Engineering

Tools

Siemens

Rockwell

Job description

4 Corner Resources is hiring a Field Service Expert, Automation for a pulp and paper equipment provider. This is a remote role with 60%+ travel to customer mill sites across North America. It's a strong fit for an electrical or controls pro who likes hands-on commissioning and troubleshooting, and wants to keep building skills on Siemens and Rockwell systems.

Field Service Expert, Automation Responsibilities:

• Provide automation and DCS controls service on new and existing paper machine equipment at customer sites, and remotely when possible
• Handle installation, check-out, commissioning, start-up, optimization, and emergency service calls
• Troubleshoot system faults on control loops and operator interface screens
• Program control loops and displays in Siemens and Rockwell environments, and make onsite PLC changes
• Complete small system upgrades and small engineering tasks on new or modified loops
• Keep accurate records of job progress, delays, deliveries, and customer scope changes
• Write service reports covering work completed, changes made, faults found, and recommendations
• Train customer staff to maintain and troubleshoot their automation equipment
• Run site audits to find process improvement opportunities
• Review spare parts needs with customers and recommend parts and services

Field Service Expert, Automation Qualifications:

• Technical degree or higher in Electrical Engineering, Electrical Technology, Controls Engineering, or a related field
• 5+ years of electrical, controls, or process control experience
• Hands-on experience with Siemens and/or Rockwell control systems (at least one is required)
• Solid electrical fundamentals, including connections, commissioning, and system checks
• Basic understanding of hydraulic, pneumatic, and mechanical systems
• Willing to travel 60%+ of the year, including multi-week site stays, occasional short-notice trips, and some international travel
• Strong communication and customer relations skills
• Comfortable with Word, Excel, PowerPoint, and Outlook
• Able to lift up to 25 pounds, stand, kneel, crouch, and wear PPE in plant environments

Field Service Expert, Automation Preferred Qualifications:

• Pulp and paper industry experience, especially paper machines or pulpers
• Bilingual in English and Spanish

Field Service Expert, Automation Details:

• Schedule: Remote home base with 60%+ travel; site visits typically run about two weeks at a time
• Pay Rate: $48 to $55/hour, overtime eligible