Field Service Engineer - TruLaser Center 7030

TRUMPF; United States; Remote; USD 58,000 - 91,000; Full time

Benefits offered by this job

Medical vision dental

401K plans

Parental leave

Job summary

TRUMPF is seeking a Field Service Engineer to travel to customer sites in the United States, Canada and Mexico for installation, service, troubleshooting and repair of TRUMPF CNC fabricating machine tools. This role is offered as 100% remote with reporting to Farmington, CT.

You will provide high-quality technical service, document machine information and conditions, train customers, and act as a service ambassador to enable business success.

Qualifications

• Hands-on problem solver with electronics, digital circuits, wiring, mechanics and hydraulics.
• Willingness to travel 100% for field work across North America.
• Customer service mindset focused on quality and customer success.

Responsibilities

• Travel to install, service, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites in the US, Canada and Mexico.
• Provide high-quality technical service to ensure optimal sheet metal machine performance.
• Document customer machine information and conditions and make improvement suggestions.
• Train customers to operate and/or service machines to maximize productivity.

Skills

Electronics

Digital circuits

Wiring

Mechanics

Hydraulics

Travel

Customer service

Job description

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

Do you thrive when solving problems on your own or as part of a team? Do you enjoy travel, learning about new places, and meeting new people? Are you interested in becoming a skilled mobile service technician?

This opportunity reports into our Farmington, CT office and is offered as 100% remote.

Pay Range: $27.94 - $43.80

Your new role: TRUMPF Field Service Engineer

• Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico
• Provide high-quality technical service to customers to ensure optimal sheet metal machine performance.
• Document customer machine information and technical conditions and make improvement suggestions.
• Train customers to operate and/or service machines to ensure maximum productivity.
• Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success.

Why TRUMPF is right for you

• At TRUMPF, you can develop your career by working on a wide range of innovative products across many exciting technologies.
• You have the opportunity to continuously grow within your existing role and be rewarded for it.
• We are an international company, offering employees opportunities in the U.S. and around the globe.
• We are a family-owned business with a long-term strategy. We care about all the members of our team.

You should be

• Flexible, professional, curious, and bold!
• A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics.
• Focused on customer service and quality.
• Technologically savvy and experienced in software and file management.
• Eager to travel 100%

In return we offer

• Competitive salary
• A generous benefits package that includes medical, vision, dental, 401K plans, and parental leave
• Opportunities to advance and further your career

TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at [e-mail]. This contact information is for accommodation requests only and can not be used to inquire about the status of application.