Field Service Engineer - Semiconductor Equipment

Applied Materials; Santa Clara (CA); On-site; USD 88,000 - 123,000; Full time

Job summary

Applied Materials in Santa Clara, CA seeks a Field Service Engineer to install, maintain, and upgrade customer equipment, using diagnostic techniques to address technical issues and working with Senior Field Service Engineers.

You will coordinate with customers, train junior engineers, perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and meet on-site safety and travel requirements.

Qualifications

• Completion of an Associate degree, military technical training, field service experience, or trade certification.
• 4-7 years of work experience in semiconductor industry or other equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
• Strong knowledge of hand tools and their appropriate usage, including digital multimeters
• Effective written and verbal communication skills
• Basic knowledge of Microsoft Excel, Word, and PowerPoint
• Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
• Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols

Responsibilities

• Install, maintain, and upgrade customer equipment
• Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers
• Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges
• Train and mentor junior Field Service Engineers [Customer Engineers]
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
• Coordinate and communicate directly with customers
• Fulfill additional duties, as assigned

Skills

Strong communication

Basic Microsoft Excel/Word/PowerPoint

Digital multimeters

Mechanical aptitude

Driver's license

Willingness to travel

Safety/compliance

Education

Associate degree

Trade certification

Military technical training

Tools

Digital multimeters

Hand tools

Job description

Applied Materials in Santa Clara, CA seeks a Field Service Engineer to install, maintain, and upgrade customer equipment, using diagnostic techniques to address technical issues and working with Senior Field Service Engineers.

You will coordinate with customers, train junior engineers, perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and meet on-site safety and travel requirements.