Field Service Engineer-SC

Socket.dev; South Carolina; Remote; USD 65,000 - 75,000; Full time

Job summary

Phillips Corporation in the United States seeks a field service engineer to diagnose, repair, and install CNC machines from a home base, using a company vehicle to cover the territory Monday through Friday. You will provide exceptional customer service and drive lasting partnerships with customers.

Travel up to 80% monthly within your assigned region while continually learning and applying mechanical and electrical expertise to keep machines running at peak productivity.

Qualifications

• Experience in service or maintenance environments with mechanical and electrical aptitude.
• Able to travel up to 80% of each month, Monday to Friday, within the designated region.
• Compensation based on market; expected pay range is $65,000–$75,000 annually.

Responsibilities

• Troubleshoot, diagnose, and repair CNC machines and systems.
• Install new state-of-the-art machinery on site with precision.
• Deliver world-class customer service and build lasting relationships.
• Eliminate roadblocks to ensure peak productivity and ongoing work.

Skills

CNC machinery

Mechanical background

Electrical background

Education

Mechatronics certification or degree

Job description

Are you a mechanical mastermind? Do you believe the hum of a perfectly restored machine is the sweetest symphony? Does the challenge of diagnosing a complex electromechanical puzzle get your adrenaline pumping? If you don't just fix machines, you breathe life back into them—then keep reading.

The Role

You will be the face of Phillips, based out of your residence and mastering the territory Monday through Friday in a company-supplied van. Your daily score will involve engineering excellence: troubleshooting, diagnosing, and repairing complex CNC machines and systems, and bringing new, state-of-the-art machinery online through precision installations. Beyond the technical work, you'll provide world-class customer service that goes beyond the repair—building genuine, lasting relationships and creating legendary value. A critical part of your role will be roadblock elimination: proactively seeking out and annihilating any obstacle that stands between our customers and peak productivity, thus ensuring long-term partnerships and securing future work for Phillips.

What you need to be successful

• We are looking for individuals who embody the Phillips spirit. If you never accept a goal less than audacious, even when the path is currently undefined, and you drive forward with determination and the relentless desire to be the absolute best in your craft, you belong here. You must possess deep experience with CNC machinery OR a powerhouse combination of a strong mechanical and electrical background. While a Mechatronics, Machining, or Engineering certification or degree is a plus, your industry experience and demonstrable skill are paramount. Our vision is two-fold: to be the world’s best supplier of manufacturing technology, and to create a Phillips Community where we learn to live great lives. We hire people committed to both.
• Success in this role requires a proven track record in a service or maintenance environment. We require a strong mechanical and electrical aptitude and the ability to be the most knowledgeable service engineer in the industry, with a desire to continually learn each and every day. Finally, you must have the willingness and ability to travel up to 80% of the month within your assigned region between Monday and Friday.
• Compensation at Phillips is based on the market and your individual level of contribution. The expected pay range for a qualified person in this role is between $65,000.00 and $75,000.00 annually. If you have a different suggestion, please mention it in your application.
• Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant.