Field Service Engineer-NC

Phillips

North Carolina

On-site

USD 50,000 - 75,000

Full time

14 days+

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Job summary

A leading manufacturer in North Carolina is seeking a Virtuoso Field Service Engineer. In this role, you will deliver world-class customer service while addressing issues that arise for customers across various locations. The ideal candidate will have strong communication skills, machine maintenance expertise, and the ability to travel up to 80% of the time. Competitive compensation is offered, within the range of $50,000 to $75,000 annually, depending on experience and contributions.

Qualifications

Ability to provide world-class customer service and build lasting relationships.
Skilled in seeking out solutions and minimizing customer roadblocks.
Good planning skills and time management for expense claims and service requests.
Willingness to travel up to 80% of the month.

Responsibilities

Deliver exceptional service and resolve customer issues effectively.
Collaborate with teammates to share knowledge and brainstorm solutions.
Manage time effectively with regards to service requests and administrative tasks.

Skills

Good Communication

Machine Maintenance

CNC

Preventative maintenance

Troubleshooting Repair

CNC Milling Machine Components

Technical Expert

Job description

Are you a mechanical mastermind? Perhaps one in the making? Do you love the sound of a machine as it springs into life after a few hours of hard-core maintenance? Does the feel of the open road as you load your toolbox in the truck and head on out on your next legendary adventure bring a smile to your face?

If you, like us, never accept any goal less than audacious even if that path isn’t well defined presently, and move towards it through determination and the desire to be the best, you may want to read further.

At Phillips, our mission is “To partner with thought leaders and creators providing the needed know-how and machinery to transform human society in ways that make life immeasurably better”. Our vision is two-fold; to be the world’s bet supplier of manufacturing technology, and to create a Phillips Community where we learn to live great lives.

Phillips Commercial, a division of Phillips Corporation, is looking for our next Virtuoso Field Service Engineer to join our Team in North Carolina.

In this role, you will be creating legendary value to our customers through service by being the world’s best and most knowledgeable service engineer in the industry with the desire to continually learn each and every day.

Requirements

Provide world class customer service through solution driven service and building lasting relationships with our customers.

Seeking out and effectively eliminating roadblocks for our customers, in turn ensuring lasting long term partnerships and ensuring future work for Phillips.

Working closely with your team to share knowledge and brainstorm ideas, researching in advance and striving to never visit the customer more than once for the same issue.

Good planning skills, time management and deadline driven regarding expense claims, service requests and monthly admin.

Ability to travel up to 80% of the month at times within your region between Monday and Friday.

Compensation at Phillips is based on the market and your individual level of contribution. The expected pay range for a qualified person in this role is between $50,000.00 and $75,000.00 annually. If you have a different suggestion, please mention it in your application.

Our Phillips community is a unique blend of high performance, passionate, and deeply caring individuals, and teams, on the path to virtuosity for the purpose of providing leaps in productivity and prosperity around the world. Please apply on our website today at

Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant.

Skill Required