Field Service Engineer - San Antonio, TX

myGwork - LGBTQ+ Business Community; San Antonio (TX); Remote; USD 70,000 - 80,000; Full time

Job summary

Join a leading Life Sciences Service Organization as a Field Service Engineer in San Antonio. You will be responsible for ensuring customer satisfaction through the servicing of products, cultivating relationships, and driving urgency to meet customer needs. This role emphasizes growth, development, and a supportive work culture, making it an ideal opportunity for entry-level applicants seeking experience in a dynamic environment.

Benefits

Comprehensive benefits package including paid time off and medical insurance

Flexible working arrangements

Qualifications

• 1+ year experience diagnosing or troubleshooting challenges with instrumentation.
• Ability to commute onsite to customer facilities within assigned territory.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Servicing Beckman Coulter products at the customer facility.
• Cultivating customer relationships and supporting commercial initiatives.
• Ensuring customer needs are addressed promptly with a focus on 'first time fix'.

Skills

Problem Solving

Customer Service

Education

Associate's degree in mechanical, electrical, or biomedical engineering

Job description

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This job is with Danaher, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Beckman Coulter Life Sciences' mission is to empower those seeking answers to

life's most important scientific and healthcare questions. With a legacy spanning 80+

years, we have long been a trusted partner to our customers, who are working to

transform science and healthcare with the next groundbreaking discovery. As part of

our team of more than 2,900 associates across 130 countries, you'll help drive our vision

of accelerating answers-and our commitment to excellence.

Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Do you want to be part of a Life Sciences Service Organization with a culture focused on growth, development and work/life balance? In this role, you would have an opportunity to work cross functionally with a diverse team. Do you enjoy delivering outstanding customer service, continuous improvement and being part of a team that accelerates growth of Life Science products and services? Do you enjoy working autonomously to achieve team goals? Then, read on!

We are currently seeking a Field Service Engineer who will be responsible for customer satisfaction in all aspects of the job including increased throughput, decreased downtime, regular Preventive Maintenance, and regular upgrades. This person will be a clear advocate for the customer (internally and externally) and a steward for the company.

This position is part of the Global Service Organization and will be working remotely to cover primarily Colorado, New Mexico, Texas, Oklahoma, Arkansas, Tennessee, Mississippi, Louisiana.

In This Role, You Will Be Responsible For

• Servicing Beckman Coulter products at the customer facility.
• Cultivating customer relationships and supporting commercial initiatives.
• Driving a sense of urgency to ensure the customer needs are addressed promptly with an emphasis on a "first time fix" through the problem-solving process.
  
  

The Essential Requirements For The Job Include

• Associate's degree in mechanical, electrical, biomedical engineering, life science or equivalent military experience.
• 1+ year experience problem solving, diagnosing, or troubleshooting challenges with instrumentation using a variety of methods.
  
  

Travel, Motor Vehicle Record & Physical/Environment Requirements

• Ability to commute onsite to customer facilities within assigned territory.
• Overnight travel 30% - 60%.
• Must have a valid driver's license with an acceptable driving record.
• Ability to occasionally lift, lower and move up to 50 lbs. (tools, replacement parts, consumables etc.).
  
  

It would be a plus if you also possess previous experience in:

• Prior laboratory or field service experience
• Experience working in a regulated laboratory environment
  
  

At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.

The salary range for this role is $70,000 - $80,000 annually. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request accommodation.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Medical Device

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