Field Service Engineer, Robotic Lab Automation Systems

Pave Talent; Chicago (IL); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health, dental & vision insurance (emr

Résumé du poste

Pave Talent is recruiting for a Field Service Engineer based in the Chicago area, covering hospital and reference labs across a regional territory. Expect about 75% travel, often on short notice, on equipment that combines robotics, electronics, and precision mechanics.

Install, maintain, and repair automated microbiology systems; train lab staff and document visits per manufacturer standards. Training is hands-on; basic electrical knowledge is valued and communication with customers is key.

Qualifications

• Hands-on troubleshooting of electromechanical equipment in field service or similar.
• Comfortable in clinical labs with biohazards (if applicable).
• Able to travel ~75% and lift up to 75 lbs.

Responsabilités

• Install and inspect new automated microbiology systems at customer labs.
• Run preventive maintenance, calibrations, and safety tests.
• Troubleshoot robotic, electronic, and mechanical faults.
• Read schematics to trace problems to components.
• Train lab staff on operation and daily care.
• Document service visits to standards.

Connaissances

Electrical tech

Electromechanical

Troubleshooting

Robotics

Automation

Lab equipment

Formation

Associate degree

Equivalent training

Outils

PLC

Automation tools

Description du poste

When a lab's automated system goes down, patient results wait. You get it back online.

Pave Talent is hiring on behalf of our client, a global manufacturer of microbiology specimen collection products and full lab automation systems. Their US service team is lean, so every engineer owns customer relationships from day one.

• Technicians who explain a fix to a lab manager as clearly as they diagnose it
• People who move with urgency when a lab is waiting on a down system
• Problem solvers who stay calm when the answer is not in the manual
• Road-ready engineers who like a different site most days and a hotel some nights

If you want one site, home every night, or a fixed Monday to Friday schedule, this is not your role.

You will be a Field Service Engineer based in the Chicago area, reporting to a Regional Service Manager and covering hospital and reference labs across a regional territory. Expect about 75% travel, often on short notice, on equipment that combines robotics, electronics, and precision mechanics.

• Install and inspect new automated microbiology systems at customer labs
• Run preventive maintenance (PM), calibrations, and electrical safety tests (EST)
• Troubleshoot and repair robotic, electronic, and mechanical faults
• Read instrument schematics to trace problems to the component level
• Train lab staff on correct operation and daily care
• Document every service visit to manufacturer standards

Training is hands-on and fast. You shadow first, then run your own calls early. The hiring team keeps the electrical bar clear: "basic level knowledge is good." Know voltage, current, and resistance, and identify standard components. How you communicate with customers is what sets hires apart.

• Associate's degree in electrical, electronics, mechanical, or industrial engineering technology, or 2 to 3 years of equivalent formal technical training (military counts)
• Hands-on troubleshooting of electromechanical equipment in field service, biomedical, maintenance, or similar work
• Comfortable in clinical labs with biohazards and infectious agents
• Able to travel about 75% on short notice, work some weekends and holidays, and lift up to 75 lbs
• Authorized to work in the US without sponsorship
• Field service on lab, medical, or diagnostic equipment
• Programmable logic controller (PLC), robotics, or automation experience

Health: Medical, dental, and vision, 100% employer-paid for you, starting the 1st of the month after 30 days

Video interview with HR and the service manager, a short technical assessment, then a final interview with service leadership. Recent hires went from first interview to offer in under two weeks.