Field Service Engineer - Radiology

Bayer SAS; United States; Hybride; USD 69 000 - 75 000; Plein temps

Avantages offerts par ce poste

Private Healthcare

Hybrid working

Pension plan

Life Insurance

Wellness programs

Learning & development

Employee discount

International opportunities

Résumé du poste

Bayer SAS is seeking an experienced Field Service Engineer to support Radiology across a designated territory, installing, maintaining, and repairing MEDRAD injection systems in clinical environments. The role requires strong electro-mechanical troubleshooting, the ability to read schematics, and willingness to travel, including overnight stays.

Collaboration with healthcare professionals and internal teams is essential.

Qualifications

• Experience as Field Service Engineer, Biomedical Engineer, Medical Equipment Engineer, or Radiology Service Engineer.
• Experience supporting medical devices and radiology equipment in healthcare environments.
• Strong ability to read technical documents and schematics.

Responsabilités

• Install, maintenance, troubleshooting, repair, and support MEDRAD injection systems in the designated territory.
• Build relationships with hospital customers and clinical stakeholders to ensure satisfaction.
• Perform safety testing, software upgrades, and equipment validations per regulations.
• Manage service inventory, tools, spare parts, and documentation with accurate records.
• Collaborate with service, sales, clinical, and technical teams to meet objectives and revenue targets.
• Travel extensively within the territory with occasional overnight stays.

Connaissances

Electro-mechanical troubleshooting

Fault finding

Diagnostic skills

Customer relationship management

Description du poste

We are looking for an experienced Field Service Engineer to join our Radiology team and play a key role in delivering exceptional technical support and customer service across a designated territory. In this role, you will be responsible for the installation, preventative maintenance, troubleshooting, and repair of MEDRAD injection systems and related products within clinical environments. Working closely with healthcare professionals, biomedical engineers, and internal commercial and technical teams, you will help ensure the reliability and performance of critical medical equipment that supports patient care. This is an exciting opportunity for an experienced Field Service Engineer, Biomedical Engineer, Medical Equipment Engineer, or Radiology Service Engineer looking to join a global healthcare organisation and work with advanced medical technologies in a customer-facing environment.

What you'll do

• Deliver installation, preventative maintenance, troubleshooting, repair, and technical support for MEDRAD injection systems across your assigned territory.
• Build strong relationships with hospital customers, radiology departments, biomedical engineers, and key clinical stakeholders to ensure exceptional customer satisfaction.
• Perform electrical and pressure safety testing, software upgrades, system updates, and equipment validations in line with company and regulatory requirements.
• Manage service inventory, tools, spare parts, and documentation while maintaining accurate service records and customer information.
• Collaborate with internal service, sales, clinical, and technical teams to support business objectives, service revenue targets, and continuous improvement initiatives.
• Previous experience as a Field Service Engineer, Biomedical Engineer, Medical Equipment Engineer, or similar technical service role.
• Experience supporting medical devices, healthcare technology, or radiology equipment within NHS and/or private healthcare environments.
• Strong electro‑mechanical troubleshooting, fault‑finding, and diagnostic skills.
• Ability to read technical documentation, schematics, and maintenance manuals.
• Full UK driving licence and willingness to travel extensively within the territory, including occasional overnight stays.

Join us and help support healthcare professionals by ensuring critical diagnostic technologies operate at their best, enabling better outcomes for patients every day.

About us

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where ,Health for all, Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.

Salary and benefits

Salary you can expect: £52,000 - £57,000 depending on skills and experience. Salary reviews take place annually in April.

• Competitive compensation package consisting of an attractive base salary and annual company bonus.
• Individual bonus can also be granted for top Talent Impact
• 28 days annual leave plus bank holidays
• Private Healthcare, generous pension scheme and Life Insurance
• Wellness programs and support
• Employee discount scheme
• International career possibilities
• Flexible and Hybrid working
• Help with home office equipment
• Volunteering days
• Support for professional growth in a wide range of learning and development opportunities
• We welcome and embrace diversity providing an inclusive working environment
• The best possible work-life balance is of great importance to us, which is why we support flexible hybrid working model.