Field Service Engineer (Proton Therapy)- Baltimore, MD

591x Varian Medical Systems, Inc.; Pennsylvania; On-site; USD 74,000 - 102,000; Full time

Benefits offered by this job

medical insurance

dental insurance

vision insurance

401(k) retirement plan

life insurance

disability insurance

paid parking/public transportation

paid time off

paid sick time

Job summary

Siemens Healthineers is seeking a field service professional for on-site work in Baltimore, MD. The role includes customer-facing duties, system operation support, and routine maintenance with FDA compliance requirements.

Travel up to 30% may be required, with strong emphasis on safety and accurate reporting. The candidate should have an engineering technologies background or relevant military/high-tech experience, English fluency, and proficiency with common office and technical software.

Qualifications

• Associate’s degree in an Engineering Technologies field of study or 2 years of prior applicable experience in military or high-tech industry.
• Must be able to work at heights above 20 feet or in cramped spaces.
• Fluency in English, both written and spoken.
• Customer-focused attitude and ability to troubleshoot with technical drawings and root-cause methodologies.
• Intermediate knowledge of tooling: torque wrenches, gauges, calipers, and electrical test equipment.

Responsibilities

• Maintain safety and knowledge per Varian guidelines for safe operations.
• Provide visible customer support and assist operation of the system.
• Serve as liaison with customer on technical/administrative matters.
• Perform operational quality checks and planned maintenance timely.
• Provide accurate field service reports and complete required training and certifications for FDA compliance.
• Use internal software such as Microsoft Office, SAP, Salesforce, Siemens PLC GUI, and Varian software.
• Support other field service site roles as needed.

Skills

Customer support

Troubleshooting

English fluency

Safety awareness

Reading technical drawings

Root cause analysis

Education

Engineering technologies degree

2+ years military/high-tech experience

Tools

Microsoft Office Suite

SAP

Salesforce

Siemens PLC GUI

Varian Treatment Control applications

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Location: Baltimore, MD (this is an on‑site position)

Shift Requirements:

• Position requires you to be available to work one of the following types of shifts, depending on assigned location 1st, 2nd or 3rd, 8 hrs./day
• Compressed Work Schedule, 10 or 12 hrs./day or night, 3 or 4 days/nights per week Rotating Weekends

Subsystems Utilized:

• High Vacuum Cryogenics and Superconducting Magnets
• High Voltage applications, AC and DC RF Power Delivery System
• X‑ray with Computed Tomography
• Industrial Robots and Motion Control
• Industrial PLC Controls
• Radiation Dosimetry

Responsibilities for this position include:

• Maintain a high degree of professional knowledge and safety consciousness according to VMS guidelines to perform activities under the safest working conditions.
• Provide highly visible customer support including assisting our customer in the operation of the system.
• Serve as a company liaison with the customer on technical and/or administrative matters.
• Perform all operational quality checks including planned maintenance in a timely manner.
• Providing accurate, detailed and concise field service reports.
• Complete required assignments, Service Technical Bulletins and Upgrades in a timely manner.
• Complete mandatory training assignments and certifications on time to maintain FDA compliance.
• Become proficient in the use of internal software applications for both the business and Proton System such as Microsoft Office Suite, SAP, Salesforce, Siemens PLC GUI and Varian Treatment Control applications.
• Be responsible for and/or support other field service site roles such as Site Safety Coordinator, Spare Parts Inventory Controller or Radiation Safety Coordinator.

Vendor Credentialing Requirements:

• Proof of valid identification (photo, driver's license, SSN)
• Criminal background checks
• Drug screens
• Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus)
• Annual TB testing
• Healthcare trainings (provided by Varian)

Travel and Remote Work:

• Up to 30% Travel may be expected

Minimum Required Skills and Knowledge:

• Associate’s degree in an Engineering Technologies field of study OR 2 Years of prior applicable experience in military or high tech industry
• Must be able to occasionally work at heights above 20 feet or in cramped spaces
• Fluency in English, both written and spoken
• Must have a customer focused attitude
• Ability to troubleshoot by utilizing technical drawings and employment of root cause methodologies
• All candidates are expected to demonstrate intermediate level of knowledge in the proper use of the following tooling: Mechanical: Torque Wrenches; Precision Gauges & Levels; Vernier Scales, Calipers and Micrometers; Drills, Saws, Taps and Dies; Lubrication and Adhesives Electrical: Digital Multi-Meter, Oscilloscopes, Circuit/Component tooling; Soldering

Desired Skills and Knowledge:

• Fundamental knowledge of computer and network systems
• Previous experience in either a High-Tech industry or Military technical support roles

Note: Candidate must live within close proximity or be willing to relocate to Baltimore, MD. This is an on‑site position that requires onsite work at local customer locations.

Who we are:

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision‑making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is: $74,300 - $102,168

Benefits:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan.
• life insurance
• long‑term and short‑term disability insurance
• paid parking/public transportation
• paid time off
• paid sick and safe time.

Equal Employment Opportunity Statement:

Siemens Healthineers is an Equal Opportunity and Affimative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Reasonable Accommodations:

Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at [e-mail]. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

California Privacy Notice:

California residents have the right to receive additional notices about their personal information. To learn more, click here.

Export Control:

“A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

Data Privacy:

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

Beware of Job Scams:

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

To all recruitment agencies:

Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.