Field Service Engineer, Plasma Tech - Travel-Heavy Support

Oxford Instruments Plc; Sacramento (CA); Remote; USD 73,000 - 83,000; Full time

Benefits offered by this job

Travel flexibility

Job summary

Oxford Instruments Plasma Technology is seeking a Field Service Engineer to install, maintain, troubleshoot and optimize advanced plasma etch and deposition systems for semiconductor customers across North America. You will work remotely, travel extensively (up to 90%) to customer sites and collaborate with engineering teams to maximize system uptime and performance.

The role requires strong electrical, mechanical and RF knowledge, experience with RIE/ICP/PECVD/ALD processes, and a

Qualifications

• Bachelor's degree in Electrical Engineering or 8 years hands-on semiconductor field service experience.
• 3+ years of field service experience in the semiconductor equipment industry.
• Experience with plasma etch and/or deposition equipment.
• Familiarity with cleanroom environments and processes.
• Experience troubleshooting 208V electrical systems and 24V control circuits.
• Strong RF power systems knowledge and ICP technology.
• Ability to read electrical, mechanical, pneumatic, and process schematics.
• Proficient with diagnostic and calibration tools in semiconductor environments.
• Familiarity with vacuum systems and components.
• Customer service mindset and strong communication skills.

Responsibilities

• Install, maintain, troubleshoot, and optimize plasma etch and deposition systems.
• Lead installation and commissioning of RIE, ICP, CVD, ALD, ALE, and ICP-CVD techs.
• Ensure systems meet specifications and cleanroom standards.
• Provide remote support to minimize customer downtime.
• Build strong customer relationships and act as technical advisor.
• Provide operator training and technical guidance.
• Document service activities and share knowledge across teams.
• Investigate and resolve hardware, electrical, vacuum, RF, pneumatic, and software issues.
• Support installation of new components (pumps, RF generators, MFCs, PLCs).

Skills

Travel readiness

Customer service

Communication

Problem solving

Documentation

Education

Bachelor's degree in Electrical Engineering

8 years field service experience considered

Tools

RF power meters

LCR meters

DVMs

Multimeters

Vacuum leak detectors

Job description

Oxford Instruments Plasma Technology is seeking a Field Service Engineer to install, maintain, troubleshoot and optimize advanced plasma etch and deposition systems for semiconductor customers across North America. You will work remotely, travel extensively (up to 90%) to customer sites and collaborate with engineering teams to maximize system uptime and performance.

The role requires strong electrical, mechanical and RF knowledge, experience with RIE/ICP/PECVD/ALD processes, and a