Remote Field Service Engineer - Plasma Tech (West Coast)

Oxford Instruments; Concord (MA); Remote; USD 73,000 - 83,000; Full time

Job summary

Oxford Instruments is seeking a Field Service Engineer to support customers across North America, focusing on West Coast deployments. You will install, troubleshoot, and optimize advanced plasma etch and deposition systems, traveling extensively to field sites and working closely with customers and engineering teams.

The role emphasizes hands-on problem solving, strong customer service, and the ability to communicate technical concepts clearly while maintaining rigorous service documentation and

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Physics, or equivalent field.
• 3+ years of field service experience in semiconductor equipment.
• Experience working in cleanroom environments.

Responsibilities

• Install, maintain, troubleshoot, and optimize plasma etch and deposition systems.
• Provide on-site and remote support; travel 90% across North America.
• Train customers and act as technical advisor.
• Document service activities and share knowledge across teams.

Skills

Field service experience

RF power systems

ICP technology

Troubleshooting

Education

Bachelor’s degree in Electrical Engineering

Tools

Vacuum measurement tools

RF power meters

Job description

Oxford Instruments is seeking a Field Service Engineer to support customers across North America, focusing on West Coast deployments. You will install, troubleshoot, and optimize advanced plasma etch and deposition systems, traveling extensively to field sites and working closely with customers and engineering teams.

The role emphasizes hands-on problem solving, strong customer service, and the ability to communicate technical concepts clearly while maintaining rigorous service documentation and