Field Service Engineer - North Carolina

JST

Greensboro (NC)

On-site

USD 85,000 - 110,000

Full time

7 days ago
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Benefits offered by this job

Medical, Dental & Vision
401(k) Matching
Paid Time Off
Relocation Assistance

Job summary

JST is a leading provider of wet processing equipment and services for the semiconductor industry. The role involves troubleshooting and resolving complex issues on automated wet bench systems at customer sites.

You will lead startup and qualification activities for high-value systems (500K–5M+), program PLCs, analyze performance against SEMI standards, and collaborate with engineering to implement design improvements.

Qualifications

  • Requires Associate or Bachelor's degree in a technical field or equivalent experience.
  • Minimum 5 years in semiconductor equipment, automation, or precision manufacturing.

Responsibilities

  • Analyze complex system failures using advanced diagnostic techniques.
  • Interpret technical specifications and drawings to diagnose non-routine problems.
  • Lead startup and qualification of automated wet bench systems.
  • Program and troubleshoot PLCs and validate performance to SEMI standards.

Skills

Diagnostics
Schematic interpretation
PLC programming
Field service
Communication
Safety procedures

Education

Associate degree in Engineering/Technology
Bachelor’s degree in Engineering
Equivalent combination of education and extensive field experience

Tools

Ladder logic
Multimeters
Soldering
Electrical wiring

Job description

Apply advanced technical knowledge to troubleshoot, analyze, and resolve complex semiconductor wet processing equipment issues. Performs system integration, startup, commissioning, and qualification of sophisticated automated wet bench systems. Provides expert technical consultation to customers and exercises independent judgment in developing solutions to non-routine technical challenges.

What You'll do

  • Analyze complex system failures using advanced diagnostic techniques and engineering principles
  • Interpret technical specifications, P&IDs, electrical schematics, and engineering drawings to diagnose non-routine problems
  • Apply engineering knowledge to develop innovative solutions for equipment modifications and process improvements
  • Lead startup and qualification of complex automated wet bench systems worth 500K−5M+
  • Program and troubleshoot PLC systems using ladder logic and advanced control algorithms
  • Validate system performance against SEMI standards and customer specifications
  • Serve as primary technical consultant to customers on equipment operation and optimization
  • Provide expert recommendations on equipment upgrades, retrofits, and process improvements
  • Create technical reports analyzing equipment performance and recommending design improvements
  • Collaborate with engineering teams to improve product design based on field insights
  • Perform point-to-point wiring and soldering according to engineering specifications
  • Assemble and bundle electrical wiring in organized, accessible manner with proper labeling
  • Install and assemble valves, fittings, and plumbing components to achieve leak-tight connections
  • Weld various plastic materials including PVC-C, PVDF, and Halar using specialized techniques
  • Identify and work with electrical components including relays, controllers, switches, motors, pumps, drives
  • Operate power tools safely including drill motors, soldering equipment, multi-meters, crimpers, stud weld guns
  • Maintain clear communication channels between customers and factory personnel
  • Document all service activities, schematic changes, and blueprint modifications

Qualifications

  • Associate Science degree in Engineering, Technology, Electronics, Semiconductor Manufacturing, or related technical field; OR
  • Bachelor's degree in Engineering (Mechanical, Electrical, Chemical), Mathematics, Chemistry, or related scientific field; OR
  • Equivalent combination of specialized technical education and extensive field experience in semiconductor equipment, automation systems, or precision manufacturing (minimum 5 years)

Preferred Qualifications:

  • Bachelor's degree or higher in Engineering or related scientific discipline
  • Experience with semiconductor processing equipment, PLCs, or automated systems
  • Professional certifications or specialized training in relevant technical areas

Work Environment & Expectations

  • Employees are expected to support the Company's business culture and values by demonstrating integrity, simplicity, trust, respect, and shared risk as well as by contributing at optimum levels toward the success of the company.
  • Able to safely lift and carry, push or pull objects up to 50lbs.
  • Able to walk, stand and work on feet for the duration of shift.
  • Able to climb, balance, stoop, kneel, crouch, reach with hands and arms, grasp, handle and operate hand/power tools or controls.

About JST

JST is an industry leader dedicated to providing state-of-the-art wet processing, drying, and chemical management tools for applications in semiconductors, electronics, flat panel displays, optoelectronics, medical devices, and other industries where cleanliness is critical.

Company Benefits

Medical, Dental & Vision | 401(k) Matching | Life Insurance | Company-Paid Short-Term & Long-Term Disability | Paid Bereavement Leave | Paid Parental Leave | Paid Time Off | Holiday Pay | Referral Program | Tuition Reimbursement | Competitive Pay Based on Experience | Possible Relocation Assistance

JST is an AA/EEO employer.

Visa Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Background Check Policy: JST's employees are subject to background checks based on business necessity. It is the employee's responsibility to disclose prior arrests and convictions. If it's found out that an employee might not be compliant with applicable policies, JST reserves the right to conduct a background check and refusal to comply with the background check is subject to termination.

Pre-Employment Drug Testing Policy: All offers of employment are contingent upon submitting to a drug test and satisfying JST's substance and alcohol testing requirements. If the applicant fails to comply with this policy, the testing requirements of the Company's related requests, or if the test result is positive and is subsequently confirmed, the offer of employment shall be withdrawn.

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