Field Service Engineer — Medical Devices (75% Travel)

PROCEPT BioRobotics Corporation; New Jersey; On-site; USD 48,092 - 56,578; Full time

Job summary

PROCEPT BioRobotics Corporation is looking for a Field Service Representative to provide onsite and remote technical support. You will be responsible for installations, troubleshooting biomedical equipment, and ensuring exceptional customer experiences.

The ideal candidate should have at least 3 years of experience in Medical Device Field Service and a preference for a Bachelor’s degree. This role requires up to 75% travel and excellent communication skills.

Qualifications

• 3+ years of Medical Device Field Service Experience.
• Excellent verbal and written communication.
• Ability to travel up to 75% of the time.

Responsibilities

• Install, inspect, troubleshoot, and calibrate biomedical equipment.
• Provide onsite and remote technical support to customers.
• Diagnose and resolve complex technical issues.

Skills

Customer Service / Customer Facing skills

Complex problem solving

Communication skills

Operation monitoring

Service orientation

Education

Bachelor’s Degree or Equivalent

Job description

PROCEPT BioRobotics Corporation is looking for a Field Service Representative to provide onsite and remote technical support. You will be responsible for installations, troubleshooting biomedical equipment, and ensuring exceptional customer experiences.

The ideal candidate should have at least 3 years of experience in Medical Device Field Service and a preference for a Bachelor’s degree. This role requires up to 75% travel and excellent communication skills.