Field Service Engineer Intern

ABEC; Bethlehem, Northern (Northampton County, KY); Hybrid; USD 25,000 - 30,000; Full time

Job summary

ABEC is seeking a Service Engineer Intern to support the Service Engineering team in Bethlehem, PA. The role combines project work with daily technical support in biopharmaceutical equipment maintenance and service delivery.

You will contribute to investigations, documentation, equipment performance reviews, and process improvements while leading or supporting projects to enhance reliability and efficiency.

Qualifications

• Currently enrolled in a college or university (Engineering, Operations, Information Systems, Data Analytics).
• Strong organizational and problem-solving skills.
• Familiar with spreadsheets or tracking tools (Excel, Google Sheets, or similar).
• Ability to analyze workflows and recommend improvements.
• Strong written and verbal communication skills.
• Self-motivated, detail-oriented, and able to work independently.
• Experience with process mapping or workflow analysis a plus.
• Interest in service delivery, operations, or continuous improvement a plus.

Responsibilities

• Assist with equipment troubleshooting, commissioning, and maintenance activities.
• Support service documentation, reports, and technical records.
• Analyze equipment performance data and assist with continuous improvement initiatives.
• Collaborate with cross-functional teams to support customer and project needs.
• Participate in technical investigations and problem-solving efforts.
• Follow all safety, quality, and regulatory requirements.
• Lead or support up to three internship projects focused on improving service processes, equipment reliability, or operational efficiency.
• Present project results and recommendations to leadership at the conclusion of the internship

Skills

Enrollment in college

Organizational skills

Problem-solving

Excel/Google Sheets

Workflow analysis

Written and verbal communication

Independent work

Process mapping (nice to have)

Education

College/University enrollment (Engineering, Operations, IS, Data Analytics)

Tools

Excel/Google Sheets

Job description

ABEC is seeking a Service Engineer Intern to support the Service Engineering team in Bethlehem, PA. The role combines project work with daily technical support in biopharmaceutical equipment maintenance and service delivery.

You will contribute to investigations, documentation, equipment performance reviews, and process improvements while leading or supporting projects to enhance reliability and efficiency.