Field Service Engineer II - PVD Semiconductor

Canon USA; Boise (ID); On-site; USD 46,273 - 69,293; Full time

Benefits offered by this job

Medical insurance

401(k) Savings Plan

Educational assistance

Job summary

A leading technology company in Boise, ID seeks a Service Technician for high vacuum equipment support in semiconductor applications. This role requires an Associate's degree, with 4-5 years of relevant experience, focusing on troubleshooting and maintenance of vacuum systems. Strong communication skills and the ability to work flexibly in a cleanroom environment are essential. This position offers a competitive compensation package and requires full-time on-site presence.

Qualifications

• 4-5 years of experience with vacuum equipment, preferably with multi chamber cluster systems.
• Must be able to work independently after training.
• Job may require travel and flexible shifts.

Responsibilities

• Monitor and maintain semiconductor equipment to prevent downtime.
• Troubleshoot hardware and software issues.
• Provide customer training and assistance.

Skills

Vacuum technology

Troubleshooting

Electrical and mechanical drawings

Bilingual communication (Japanese/English)

Education

Associates degree or equivalent experience

Bachelor's degree preferred

Tools

PLC software

Job description

Overview

This position performs support of high vacuum equipment for PVD and related robotics. Requires understanding of vacuum technology, general practices and procedures within the semiconductor field and apply these skills to perform field service duties in a customer\'s clean room. Position will also provide on-call technical support, which may require off shift work. If you are seeking an opportunity to work with advanced thin film processing tools this could be the position for you! Anelva tools have been delivering cutting edge performance in thin films deposition (PVD), enabling our customers to manufacture the most advanced hard disks and volatile memories/nonvolatile memories. This exciting opportunity is in Boise, ID where you will directly interface with the customer to support their Anelva equipment, which includes troubleshooting and installations. This position requires full-time presence at your assigned office(s)/worksite(s)/territory.

Responsibilities

• Responsible to monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment down time
• Troubleshoot hardware and software related issues and implement solutions
• Collect data for software related issues and discuss with headquarters in Japan
• Accurately document all maintenance activity and provide field service reports
• Install equipment control software and maintain record of software revision history
• Participate in the installation of equipment at customers\' sites
• Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work
• Provide training and assistance to customer engineering team
• Effectively communicate with customers, Canon USA and Canon-Anelva Japan employees
• Escalate serious or complicated repair problems to senior level team members

Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19

Qualifications

• Associates degree or equivalent experience required, Bachelor\'s preferred plus 4-5 years of related experience including at least 2 years of experience working on vacuum equipment
• Candidates without AS or BS may be considered with equivalent experience in the same field
• Multi chamber cluster systems and robotics experience is highly preferred
• Ability to understand electrical and mechanical drawings for troubleshooting
• Experience with PLC and other software applications is a plus
• Ability to work independently following 3-6 months of on the job training
• Must have analytical skills for problem analysis and resolution
• May require upwards of 25% travel (valid driver\'s license and acceptable driving record necessary)
• Decide on problem solving road map and follow methodical means to resolution
• Decide and recommend spare and consumable parts for PMs and repairs
• Job will require international travel for training
• Requires ability to work flexible shifts, including compressed shifts as needed to meet customer requirements
• Requires ability to lift approximately 50 lbs
• Bilingual communication skills helpful but not required (Japanese/English)
• Substantial amount of standing, walking, typing, grasping, talking and hearing

Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder.

The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses)

The work Environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways.

The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems.

We are providing the anticipated hourly rate for this role: $33.59 - $50.30

Posting and Compliance

All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation. We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site, we cannot guarantee the validity of this posting. For a list of our current postings, please visit our site.

Workstyle: Full-Time On Site. This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.

Posting Tags: #PM19