Field Service Engineer II - Durham. NC or Research Triangle Area

Leica Biosystems; Durham (NC); Remote; USD 41,328 - 59,236; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k) plan

Job summary

A global leader in diagnostics is seeking a Field Service Engineer II to support their customers remotely from Durham, NC. This role involves installation, maintenance, and repair of specialized instruments with significant travel. Candidates must have an Associate’s degree and relevant field experience. Competitive hourly pay and robust benefits are offered.

Qualifications

• 3+ years of field service experience or 1+ year with Bachelor’s in Science.
• Must have ability to lift up to 50 lbs.
• Experience in diagnosing and repairing medical devices preferred.

Responsibilities

• Provide installation support and maintenance for instruments.
• Document service activities following ISO and FDA policies.
• Support sales representatives with system configurations and feedback.

Skills

Field service experience

Problem-solving skills

Diagnostic skills

Education

Associate’s degree or Bachelor’s Degree in Science

Tools

Repair tools for electromechanical instruments

Job description

Overview

At Leica Biosystems, a Danaher company, we advance cancer diagnostics and improve lives through innovative solutions and a global, collaborative culture. The Field Service Engineer II supports customers, impacting patient health and well-being, working remotely from Durham, NC in a fast-paced service organization that aims to be world-class.

What you will do

• Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments.
• Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
• Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue

Essential qualifications

• Associate’s degree with 3+ years of field service experience or related field OR Bachelor’s Degree in Science with 1+ year of experience or related field OR Equivalent military experience (Applicants with applicable military experience will be considered on a case-by-case basis)

Travel, motor vehicle & physical/environment requirements

• Ability to travel – up to 90%, including frequent overnights
• Must have a valid driver’s license with an acceptable driving record
• Ability to lift, move or carry equipment up to 50 lb.

Preferred qualifications

• Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments
• Field Service Engineering and/or Networking/IT system upgrades
• Experience in a lab or hospital environment

Work arrangement, compensation & benefits

The position is eligible for remote work from your home. Additional information about this remote work arrangement will be provided by your interview team. The hourly range for this role is $30.00 - $43.00. This is the range believed to be the range of possible compensation at the time of posting and may be modified in the future. This job is also eligible for bonus/incentive pay. We offer a comprehensive benefits package including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains at the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with law.

Equal opportunity

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: 1-202-419-7762 or [e-mail].