Field Service Engineer I (LE) (REMOTE)

Thermo Fisher Scientific; Cambridge (MA); Remote; USD 55,000 - 75,000; Full time

Job summary

A leading company in scientific solutions is seeking a Field Service Engineer I to support laboratory equipment in the New England region. This remote position requires strong mechanical and electrical skills, a commitment to quality service, and the ability to work independently. You will handle repairs, training, and ensure high customer satisfaction in delivering essential services.

Benefits

Competitive pay

Bonus schemes

Healthcare benefits

Career development opportunities

Qualifications

• 1 year of experience in field service or repair of laboratory equipment.
• Valid driver's license and ability to travel.
• Physical ability to lift 50 lbs with assistance.

Responsibilities

• Repair, install, and maintain laboratory equipment.
• Perform preventative maintenance ensuring equipment uptime.
• Provide onsite training to technicians.

Skills

Electronic skills

Electrical skills

Mechanical skills

Interpersonal skills

Multitasking skills

Education

High School Diploma or equivalent

Associate degree in Electronics or Engineering

Tools

DMM

Tachometers

Temperature devices

Job description

Join to apply for the Field Service Engineer I (LE) (REMOTE) role at Thermo Fisher Scientific.

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe, or helping find cures for cancer.

Position Details:

• Location: REMOTELY in Cambridge, MA area, supporting the New England region.
• Division: Instruments and Enterprise Services (IES).

Responsibilities:

• Repair, install, and maintain laboratory equipment such as incubators, centrifuges, refrigeration units, etc.
• Perform preventative maintenance and corrective service to ensure equipment uptime.
• Provide onsite training to Biomedical Engineering Technicians or advanced operators.
• Manage expenses and inventory accurately.
• Document service actions in the work order database.
• Maintain courteous communication with customers regarding service events.

Qualifications:

• High School Diploma or equivalent; Associate degree in Electronics or Engineering preferred.
• Minimum 1 year of experience in field service, repair, or servicing medical/laboratory equipment.
• Strong electronic, electrical, and mechanical skills; refrigeration experience is a plus.
• Experience with test equipment like DMM, tachometers, temperature devices, etc.

Skills and Work Environment:

• Proficient with computers and smartphones.
• Effective interpersonal and multitasking skills.
• Ability to diagnose and resolve issues independently using schematics and manuals.
• Physical ability to lift 50 lbs with assistance and carry 25-30 lbs throughout the day.
• Valid driver’s license and ability to travel within the territory, including overnight travel.

Benefits:

Competitive pay, bonus schemes, healthcare, and other employee benefits. Join an innovative organization with strong career development prospects.

Employment Details:

• Full-time
• Job function: Training, Consulting, Customer Service

This job posting appears active and suitable for application.