Field Service Engineer I/II: Calibrations & On-Site Support

Eurofins; North Brunswick Township (NJ); On-site; USD 77,366,000 - 97,424,000; Full time

Benefits offered by this job

Comprehensive medical coverage, dental

Vision options

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA BioPharma Services in North Brunswick Township, NJ, is seeking a Field Service Technician I/II to calibrate, qualify, and repair small lab instruments such as pipettes, balances, timers and thermometers.

This full-time role requires a two-year science degree, 0–3 years experience depending on level, travel up to 1–2 days weekly, valid driver's license, and strong troubleshooting and communication skills. Competitive benefits included.

Qualifications

• Two-year degree in a related science field (e.g., chemistry, analytical chemistry, electronic engineering, biotechnology).
• 0-1 years (FSE I) or 1-3 years (FSE II) experience in a related field.
• Experience in providing calibrations on pipettes and/or balances (FSE II).
• Physical ability to lift and transport equipment and perform tasks in various lab environments
• Clear, respectful, and timely verbal and written communication
• Experience with technical troubleshooting and problem solving
• Self-motivated and proactive
• Valid driver’s license
• Clean driving record
• Ability to travel within customer territory to 1-2 days per week Monday-Friday. Overnight travel as needed.

Responsibilities

• Perform calibrations/Qualifications and some repairs on small laboratory instrumentation, including pipettes, balances, timers and thermometers.
• Travel to customer sites to perform calibrations and PM’s as necessary.
• Manage personal parts inventory effectively.
• Provide feedback to Manager regarding any issue impacting service delivery, particularly issues impacting turnaround times.
• Complete administrative paperwork and reports promptly and accurately.
• Follow good documentation practices (GDP) as applicable to daily activities.
• Contact customers on time and schedule service efficiently.
• Adhere to environmental health and safety guidelines.
• Effectively communicate with clients and other internal and external parties.
• Follow Eurofins work policies and all applicable SOPs. Ensure that training on both remains current.
• Maintain client confidentiality, specifically if information about the customer is obtained from sources other than the customer (e.g. complainant, assessors).
• Act impartially within the management system.
• Perform other tasks as assigned by Management.

Skills

Communication

Troubleshooting

Self-motivation

Driver's license

Travel ability

Education

Two-year degree in a related science field

Job description

Eurofins USA BioPharma Services in North Brunswick Township, NJ, is seeking a Field Service Technician I/II to calibrate, qualify, and repair small lab instruments such as pipettes, balances, timers and thermometers.

This full-time role requires a two-year science degree, 0–3 years experience depending on level, travel up to 1–2 days weekly, valid driver's license, and strong troubleshooting and communication skills. Competitive benefits included.