Field Service Engineer I - Chicago, IL

Danaher; Chicago (IL); Remote; USD 125,000 - 150,000; Full time

Job summary

Leica Biosystems is seeking a Field Service Engineer I to support customer needs in cancer diagnostics. This role involves installation, maintenance, and troubleshooting of diagnostic equipment, requiring technical expertise and a commitment to improving patient health. The position offers a remote work arrangement, competitive hourly pay, and comprehensive benefits.

Benefits

Paid time off

Medical/Dental/Vision insurance

401(k) plan

Qualifications

• 1+ years of technical experience or equivalent military experience considered.
• Ability to lift, move, or carry equipment up to 50 lb.
• Valid driver’s license with an acceptable driving record.

Responsibilities

• Provide installation support, maintenance, and repair on mechanical and electronic instruments.
• Document service activities in compliance with ISO and FDA policies.
• Support sales of service contracts and provide feedback for financial performance.

Skills

Troubleshooting

Installation

Maintenance

Customer Support

Education

Associate’s degree or Bachelor of Science in related field

Job description

Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.

Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Field Service Engineer I for Leica Biosystems is responsible for supporting the needs of our customers, which directly impacts patient health and overall well-being.

This position is part of the Service Organization and will work remotely out of Chicago, IL. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.

You will be a part of the Field Service Team and report to the Regional Field Service Manager responsible for troubleshooting, installation, preventative maintenance, and service repair needs. If you thrive in a fast-paced role and want to work to build a world-class service organization—read on.

In this role, you will have the opportunity to:

• Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments.
• Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
• Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue

The essential requirements of the job include:

• Associate’s degree with 1+ years of technical experience OR Bachelor of Science in related field OR equivalent military experience (applicants with applicable military experience will be considered on a case-by-case basis)

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel – up to 90%, including frequent overnights
• Must have a valid driver’s license with an acceptable driving record
• Ability to lift, move or carry equipment up to 50 lb.

It would be a plus if you also possess previous experience in:

• Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.
• Field Service Engineering and/or Networking/IT system upgrades.
• A lab or hospital environment.

At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Further details about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.

The hourly range for this role is $35.00 - $38.00/hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request accommodation.