Field Service Engineer I

Honeywell INC.; Woonsocket (RI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Match

Paid Time Off

Paid Holidays

Job summary

Honeywell is seeking a Field Service Engineer I to provide on-site technical support for quality control systems in Woonsocket, RI. You will install, maintain, and repair Honeywell products, ensuring reliability and customer satisfaction.

You will report to the Field Service Manager and collaborate with plant operators, management, and Honeywell teams to deliver service excellence and safe operations.

Qualifications

• 2+ years in electrical/electronics, instrumentation or process control.
• 2+ years using electrical test equipment (voltmeters, multimeters).
• 2+ years mechanical/electrical aptitude and safety knowledge.
• 2+ years reading electrical drawings and diagnosing faults.
• Proficient with basic hand tools.

Responsibilities

• Maintain quality control system hardware and software on-site.
• Document preventive and corrective maintenance activities.
• Communicate with operators, management, vendors, and Honeywell staff.
• Participate in upgrades, new installations, and new functionality projects.
• Apply safety practices and lead HSE activities at customer sites.
• Identify new service opportunities with customers and teams.

Skills

Electrical testing equipment

Electrical troubleshooting

Mechanical aptitude

Reading electrical drawings

Basic hand tools

Education

Associate's Degree or higher in Electrical Engineering or related field

Tools

Voltmeters / Multimeters

Job description

Job Description

As a Field Service Engineer I here at Honeywell,. you will provide technical support and service to our customers, ensuring the effective installation, maintenance, and repair of Honeywell products and systems. This role offers the opportunity to develop your technical skills while contributing to customer satisfaction and operational excellence.

You will report directly to our Field Service Manager and you'll work out of our Woonsocket, RI location on an On-Site work schedule.

In this role, you will impact the reliability and performance of customer systems by maintaining customer Quality Control Systems, through scheduled and unscheduled visits , helping to maintain Honeywell's reputation for quality and customer care.

Responsibilities

KEY RESPONSIBILITIES

• Maintain quality control system hardware and software (cleaning debris from sensors, troubleshooting electrical and mechanical issues with the frame and sensor package, troubleshooting the computer system and HMI/control software, and maintaining the working state of the entire Honeywell quality control solution)
• Resolve customer service-related issues while fostering customer relationships and working to solve technical problems on-site. Deal directly with, and communicate effectively with plant operators, plant management, 3rd party vendors, and other Honeywell personnel in support of service operations.
• Accurately document the work that is performed for periodic preventive maintenance and intermittent corrective maintenance tasks.
• Play an active role in various projects such as upgrades, new installations, or new functionality for customers. Coordinate work with other groups to ensure meeting commitments.
• Applying safety rules and safe practices, as well as environmental responsibilities during all service activities.
• Leading Health, Safety, and Environment (HSE) activities at customer sites and reporting unsafe practices and incidents to ensure a safe working environment.
• Identifying new service business opportunities in close cooperation with customers and Honeywell teams.

Qualifications

YOU MUST HAVE

• 2 or more years of electrical/electronics, instrumentation or process control related experience ; or relevant military experience
• 2 or more years of experience using electrical test equipment such as voltmeters or multi-meters.
• 2 or more years of Mechanical/Electrical aptitude including a basic understanding of electrical theory and electrical safety experience.
• 2 or more years of experience reading electrical drawings and troubleshooting electrical systems; ability to diagnose malfunctioning electrical systems and perform preventive maintenance using electrical test equipment.
• Comfortable using basic hand tools.

WE VALUE

• Associate's Degree or higher in Electrical Engineering, Mechanical Engineering, or related fields.
• Basic understanding of the paper making process and process control
• Experience in industrial automation or process control environments.
• Ability to work collaboratively in a team environment and communicate technical information effectively.
• Proactive problem-solving skills and a commitment to continuous learning.
• Experience with Honeywell products or similar technologies is a plus.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

About Us

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.