Field Service Engineer - Hematology/Urinalysis (Bay Area)

Radiometer; United States; Remote; USD 51,000 - 55,000; Full time

Benefits offered by this job

Housing allowance

Remote work eligibility

Bonus eligibility

401(k) plan

Job summary

Beckman Coulter Diagnostics is seeking a Field Service Engineer for the San Francisco Bay Area with remote work options. You will service Hematology and Urinalysis platforms, troubleshoot, install, and perform preventive maintenance while maintaining logs and parts ordering.

Travel within the territory and training responsibilities are included. The role requires at least 1 year of equipment repair experience, a valid driver's license, and a background in biomed/engineering is a plus.

Qualifications

• 1 year of diagnosing and repairing mechanical/electromechanical equipment; valid driver's license and MVR.
• Ability to travel within territory; lift up to 50 lb; travel readiness.
• Plus: 2+ years advanced troubleshooting, installation, validation, preventative maintenance, service repair; technical background in biomed/engineering.

Responsibilities

• Troubleshoot, install, perform preventive maintenance and repair Beckman Coulter equipment, delivering quality service.
• Maintain accurate service logs, order parts, and adhere to turnaround times.
• Plan service calls using OBI, Salesforce and SharePoint to support team goals.
• Train newer Field Service Engineers and coordinate with internal and external stakeholders.

Skills

Troubleshooting

Independent work

Communication

Education

Associate’s degree, Military experience, or equivalent

Biomed/engineering background

Tools

OBI

Salesforce

SharePoint

Job description

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

This position is part of the Service Organization located in the San Francisco Bay Area and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Field Service Team reporting to the regional Field Service Manager and responsible for ensuring optimal performance of Beckman Coulter equipment. This position mainly services the Hematology and Urinalysis platforms. If you thrive in a fast-paced environment, enjoy the challenge of identifying solutions, excel in an autonomous role and want to work to build a world-class service organization—read on.

Responsibilities

• Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.
• Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
• Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
• Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers.

Requirements

• Associate’s degree, Military experience, or equivalent experience (Applicants with applicable military experience will be considered on a case-by-case basis) 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to lift, move or carry equipment up to 50lb, any other physical requirements Ability to travel whithin, overnight, within territory or locations Must have a valid driver's license and an acceptable Motor Vehicle Record (MVR).
• It would be a plus if you also possess previous experience in: 2+ years’ experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair. Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention A technical college major such as biomed, engineering, or related.

We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The salary range OR the hourly range for this role is $37.00 - $40.00 per hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay and housing allowance. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

#LI-GCC Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or [e-mail].

Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact. Please read our Applicant Data Privacy Notice carefully here.