Field Service Engineer Greenville, SC

Oerlikon Group; Richmond (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical plan and prescriptions

Dental and Vision coverage

Employee Assistance Program

401(k) with company match

Tuition reimbursement

Paid time off

Company holidays

Life and disability insurance

Employee referral bonus

Job summary

Oerlikon Group is seeking a Field Service Engineer to support customers in the Greenville, SC area. The role requires traveling up to 80% (domestic and international) to install, calibrate and troubleshoot thermal spray equipment and components.

You will provide technical services, systems engineering, and training, working with robotics, interfacing and vacuum systems, and you will complete reports and timesheets to ensure service quality and ISO compliance.

Qualifications

• Minimum 3 years of electro-mechanical field service experience, with thermal spray experience.
• Associates degree required; bachelor's degree a plus.
• Excellent communication and customer relations skills.
• Travel 80% domestically and internationally.
• Vacuum systems experience is helpful.

Responsibilities

• Install, calibrate, maintain, troubleshoot, repair and inspect Oerlikon Metco thermal spray equipment and components.
• Install, integrate, test and train customers on specialized systems, including robotic programming, interfacing and vacuum systems.
• Test, analyze, and adjust precision electromechanical instruments; maintain electrical and mechanical components.
• Calibrate and adjust components per ISO and Oerlikon Metco standards; perform safety inspections per NEC, CGA and NFPA.
• Complete calibration reports and service reports; document daily time sheets and expense reports; complete customer telephone reports.

Skills

Electro-mechanical

Field service

Thermal spray

Communication

Education

Associate degree

Bachelor's degree preferred

Tools

Vacuum systems

Job description

We are looking for a Field Service Engineer forGreenville, SC area. In this role you will spend 80% of your time travelling to customer locations providing Technical Services and support to Customers, Systems Engineering and all internal support departments. Install, calibrate and troubleshoot Oerlikon Metco Thermal Spray equipment and components. Provide telephone technical support and troubleshooting, assist customers by resolving problems. Relies on experience and judgement to plan and accomplish assignments and goals. Performs a variety of complicated tasks. Out of office travel will include international destinations.

Your Responsibilities:

• Install, calibrate, maintain, troubleshoot, repair, perform safety inspections and training on all Oerlikon Metco thermal spray equipment and components.
• Install, integrate, test and train customers on specialized systems including robotic programming, interfacing and vacuum systems.
• Test, analyze, and adjust precision electromechanical instruments. Maintain and adjust electrical and mechanical components utilized with the Oerlikon Metco thermal spray equipment.
• Calibrate and adjust components and instruments in accordance with established ISO / Oerlikon Metco engineered standards.
• Perform safety inspections on all Oerlikon Metco equipment and install in accordance to engineered procedures and NEC, CGA and NFPA guidelines.
• Complete calibration reports in accordance to ISO certifications. Complete service reports indicating cause and resolution of problems encountered.
• Complete daily time sheets and expense reports.
• Complete customer telephone technical reports.

Your Profile:

• Minimum 3 years of technical field service (electro-mechanical) experience with Thermal spray experience.
• Familiar with standard concepts, practices and procedures related to field service and customer service support responsibilities.
• Requires Associates degree education, bachelor's degree is a plus.
• Excellent communications skills, excellent customer relations.
• Must be able to travel 80%, which includes domestic and international assignments.
• Vacuum system experience helpful.

We offer:

Aside from a dynamic global culture and leading market position, we are proud to offer our employees developmentopportunities, competitive salary and a robust benefit program ALL available on first day of employment!

The perks and benefits of working at Oerlikon include the following:

• Comprehensive medical and prescription drug plan with low premiums, company sponsored HSA contributions and without cumbersome waiting periods to keep you going strong.
• Excellent Dental and Vision coverage.
• Employee Assistance, Financial and Wellness programs to help improve all aspects of your life journey.
• 401(k) retirement savings plan with significant company match and financial planning and education options to help you achieve your retirement goals
• Tuition reimbursement and internal education resources to satisfy your love of learning so you can continue to grow with us!
• Generous paid time off to support your physical and mental wellbeing.
• 12 paid company holidays to occasionally extend your weekends or time off.
• 100% company paid life insurance and disability insurance
• Employee Referral Bonus program because why not to bring your friends to work everyday!

Why Oerlikon:

Every one of us has the chance to be more curious; to bring a new innovations and ideas in our work and to our customers in the automotive, aerospace, energy, tooling, polymer processing and additive manufacturing sectors, and in doing this, we can reaffirm our customers' and strategic partners' trust.

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