Field Service Engineer – Gas Insulated Switchgear (GIS)

Hitachi, Ltd.; Waltham (MA); On-site; USD 82,000 - 102,000; Full time

Benefits offered by this job

Competitive health benefits

Retirement benefits

Paid leave and flexible work

Job summary

Hitachi Energy in the United States seeks a Field Service Engineer for GIS systems to work directly at customer substations across the country. You will support installation, commissioning, testing, acceptance, and handover, with hands-on electrical and mechanical work in active environments.

You will lead crews, coordinate with subcontractors, and ensure safe, compliant service while maintaining thorough site documentation. Travel up to 80% is required; a US driver’s license is essential.

Qualifications

• 2–5 years of proven field service experience in a technical setting.
• Technical diploma/degree in Electrical or Mechanical Engineering or equivalent.
• Ability to read contracts, specs, and technical drawings.
• Valid US driver’s license and ability to travel up to 80%.

Responsibilities

• Provide on-site technical support across GIS project phases: installation, commissioning, testing, acceptance, handover.
• Supervise GIS installations and commissioning at substations; coordinate with crew and subcontractors.
• Troubleshoot electrical/mechanical issues; manage field activities to ensure safe operation.
• Maintain site documentation and communicate with customers and internal teams.

Skills

Electrical skills

Mechanical skills

Field service leadership

Education

Electrical or Mechanical Engineering diploma/degree

Tools

MS Office

SharePoint

Test equipment software

Job description

Job Description

The Opportunity

As a Field Service Engineer supporting Gas Insulated Switchgear (GIS), you work directly at customer substations and power facilities across the United States, providing technical support throughout all phases of project execution, including installation, commissioning, testing, acceptance, and handover. This is a US‑based field service role focused on hands‑on engineering work with High Voltage GIS equipment in active operating environments. You support multiple customer sites based on service demand, troubleshoot electrical and mechanical issues, and coordinate on‑site activities to ensure safe and reliable operation of critical power infrastructure. Your work contributes to grid reliability, safety, and modernization across the US transmission and substation landscape, while offering broad exposure to GIS systems and customer‑facing service work within the power industry.

How You’ll Make an Impact

• Provide technical support throughout all phases of GIS project execution, including installation, commissioning, testing, acceptance, and handover
• Provide on‑site supervision for the installation and commissioning of GIS substations
• Manage troubleshooting efforts involving field personnel and subcontractors
• Support and oversee contracted maintenance activities to ensure work is completed effectively
• Maintain detailed site documentation, including operational procedures, performance reports, test data, and equipment manuals
• Coordinate and communicate with internal teams, subcontractors, and customers to support smooth site execution
• Work closely with customers on‑site to support service outcomes and satisfaction
• Ensure proper use and care of tools, equipment, vehicles, materials, and supplies at job sites
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• 2-5 years of proven experience in technical field service work.
• Technical diploma/degree in Electrical or Mechanical Engineering (or equivalent) preferred. Trade education and experience in Industrial Mechanic and Electrical fields will be considered.
• Strong mechanical and electrical skills.
• Experience leading crews on electrical projects.
• Ability to read and interpret contracts, specifications, and technical drawings.
• Proficient with MS Word, Excel, Outlook, SharePoint, and test equipment software.
• Able to travel up to 80%, including to Canada and Mexico.
• Valid US driver’s license.
• Fluent in English.

More About Us

Working in Hitachi Energy’s US High Voltage Service organization provides hands‑on exposure to advanced GIS technology, complex field service environments, and collaboration with experienced professionals supporting the US power grid.

• Opportunities to work on innovative technologies that shape the future of energy
• A collaborative environment with experienced professionals across the US power industry
• Access to learning platforms and career development programs
• Competitive health and retirement benefits
• Paid leave and flexible work arrangements

Pay Transparency Statement (Massachusetts)

The salary range for this position is $81,700 – $102,100 per year. This range represents the pay that the Company reasonably and in good faith expects to offer for this position in Massachusetts. Actual compensation will be based on factors such as relevant experience, education, skills, and internal equity.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachis Global Data Privacy Notice.