Field Service Engineer – Gas Insulated Switchgear (GIS)

Hitachi, Ltd.; Mount Pleasant (Westmoreland County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid leave

Flexible work arrangements

Job summary

Hitachi Energy is seeking a Field Service Engineer to support GIS at customer substations across the United States. This on-site role involves hands-on engineering, installation, commissioning, testing, handover, and hands-on troubleshooting in live environments.

You will coordinate with customers and internal teams, supervise field technicians and subcontractors, and maintain thorough site documentation to ensure safe, reliable operation of critical power infrastructure.

Qualifications

• Candidate must have work authorization to work for Hitachi Energy in the United States.
• Bachelor’s degree in Engineering preferred; diploma acceptable.
• Minimum 2–4 years in engineering or construction environments, power industry preferred.
• Solid understanding of electrical and mechanical equipment.
• Strong interpersonal and communication skills for field and customer-facing work.
• Ability to manage teams and address on-site conflicts.
• Proficiency with MS Office, including MS Project.
• Fluent English; other European languages beneficial.

Responsibilities

• Provide technical support across GIS project phases: installation, commissioning, testing, acceptance, handover.
• Provide on-site supervision for GIS substation installations and commissioning.
• Lead troubleshooting with field personnel and subcontractors.
• Oversee maintenance activities to ensure quality and safety.
• Maintain site documentation: procedures, performance reports, test data, manuals.
• Coordinate with internal teams, subcontractors, and customers for smooth execution.
• Collaborate with customers on-site to achieve service outcomes and satisfaction.
• Ensure proper use of tools, equipment, materials, and supplies at sites.
• Adhere to external/internal regulations, procedures, and guidelines.

Skills

Electrical & mechanical aptitude

Field service coordination

Communication skills

Team leadership

Education

Bachelor’s degree in Engineering

Diploma in Engineering

Tools

Microsoft Project

MS Office

Job description

Job Description

The Opportunity

As a Field Service Engineer supporting Gas Insulated Switchgear (GIS), you work directly at customer substations and power facilities across the United States, providing technical support throughout all phases of project execution, including installation, commissioning, testing, acceptance, and handover. This is a US‑based field service role focused on hands‑on engineering work with High Voltage GIS equipment in active operating environments. You support multiple customer sites based on service demand, troubleshoot electrical and mechanical issues, and coordinate on‑site activities to ensure safe and reliable operation of critical power infrastructure. Your work contributes to grid reliability, safety, and modernization across the US transmission and substation landscape, while offering broad exposure to GIS systems and customer‑facing service work within the power industry.

How You’ll Make an Impact

• Provide technical support throughout all phases of GIS project execution, including installation, commissioning, testing, acceptance, and handover




• Provide on‑site supervision for the installation and commissioning of GIS substations




• Manage troubleshooting efforts involving field personnel and subcontractors




• Support and oversee contracted maintenance activities to ensure work is completed effectively




• Maintain detailed site documentation, including operational procedures, performance reports, test data, and equipment manuals




• Coordinate and communicate with internal teams, subcontractors, and customers to support smooth site execution




• Work closely with customers on‑site to support service outcomes and satisfaction




• Ensure proper use and care of tools, equipment, vehicles, materials, and supplies at job sites




• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.




• Diploma or Bachelor’s degree in Engineering or a related discipline preferred but not mandatory




• Minimum 2–4 years of relevant experience in engineering and/or construction environments, preferably within the power industry




• Sound understanding of electrical and mechanical equipment




• Effective interpersonal and communication skills for field and customer‑facing work




• Ability to manage teams and address on‑site conflict situations




• Proficiency with Microsoft Office tools, including Microsoft Project




• Fluent English language skills; additional European languages beneficial

More About Us

Working in Hitachi Energy’s US High Voltage Service organization provides hands‑on exposure to advanced GIS technology, complex field service environments, and collaboration with experienced professionals supporting the US power grid.

• Opportunities to work on innovative technologies that shape the future of energy




• A collaborative environment with experienced professionals across the US power industry




• Access to learning platforms and career development programs




• Competitive health and retirement benefits




• Paid leave and flexible work arrangements

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachis Global Data Privacy Notice.