Field Service Engineer - Gas Insulated Switchgear (GIS)

Hitachi Energy; South Brunswick (NJ); On-site; USD 91,000 - 114,000; Full time

Benefits offered by this job

Learning platforms

Career development programs

Health benefits

Retirement benefits

Paid leave

Flexible work arrangements

Job summary

Hitachi Energy Ltd. in the United States is seeking a Field Service Engineer to support GIS at customer substations across the country. This role emphasizes hands-on engineering, installation, commissioning, testing, and handover through all project phases.

You will troubleshoot electrical and mechanical systems, coordinate onsite activities, and ensure safe, reliable operation of critical power infrastructure while delivering quality customer service.

Qualifications

• Work authorization to work in the United States.
• Engineering degree preferred (Diploma or Bachelor's).
• 2–4 years of relevant field/engineering experience, preferably in power.
• Solid understanding of electrical and mechanical equipment.
• Strong interpersonal and communication skills for field work.
• Ability to manage teams and address onsite conflicts.
• Proficiency with MS Office including MS Project.
• Fluent English (other languages a plus).

Responsibilities

• Provide technical field support across GIS projects, including installation and commissioning.
• Supervise GIS substation installation and commissioning onsite.
• Lead troubleshooting with field personnel and subcontractors.
• Oversee maintenance activities and ensure quality outcomes.
• Maintain site documentation, procedures, reports and manuals.
• Coordinate with internal teams, subcontractors, and customers for smooth execution.
• Ensure safe, compliant operations at client sites.

Skills

Electrical knowledge

Mechanical understanding

Customer-facing

Team leadership

MS Office / MS Project

Fluent English

Education

Bachelor's or Diploma in Engineering

Tools

Microsoft Project

Microsoft Office

Job description

The Opportunity

As a Field Service Engineer supporting Gas Insulated Switchgear (GIS), you work directly at customer substations and power facilities across the United States, providing technical support throughout all phases of project execution, including installation, commissioning, testing, acceptance, and handover. This is a USbased field service role focused on handson engineering work with High Voltage GIS equipment in active operating environments. You support multiple customer sites based on service demand, troubleshoot electrical and mechanical issues, and coordinate onsite activities to ensure safe and reliable operation of critical power infrastructure. Your work contributes to grid reliability, safety, and modernization across the US transmission and substation landscape, while offering broad exposure to GIS systems and customerfacing service work within the power industry.

How You'll Make an Impact

• Provide technical support throughout all phases of GIS project execution, including installation, commissioning, testing, acceptance, and handover
• Provide onsite supervision for the installation and commissioning of GIS substations
• Manage troubleshooting efforts involving field personnel and subcontractors
• Support and oversee contracted maintenance activities to ensure work is completed effectively
• Maintain detailed site documentation, including operational procedures, performance reports, test data, and equipment manuals
• Coordinate and communicate with internal teams, subcontractors, and customers to support smooth site execution
• Work closely with customers onsite to support service outcomes and satisfaction
• Ensure proper use and care of tools, equipment, vehicles, materials, and supplies at job sites
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Diploma or Bachelor's degree in Engineering or a related discipline preferred but not mandatory
• Minimum 2-4 years of relevant experience in engineering and/or construction environments, preferably within the power industry
• Sound understanding of electrical and mechanical equipment
• Effective interpersonal and communication skills for field and customerfacing work
• Ability to manage teams and address onsite conflict situations
• Proficiency with Microsoft Office tools, including Microsoft Project
• Fluent English language skills; additional European languages beneficial

More About Us

Working in Hitachi Energy's US High Voltage Service organization provides handson exposure to advanced GIS technology, complex field service environments, and collaboration with experienced professionals supporting the US power grid.

• Opportunities to work on innovative technologies that shape the future of energy
• A collaborative environment with experienced professionals across the US power industry
• Access to learning platforms and career development programs
• Competitive health and retirement benefits
• Paid leave and flexible work arrangements

Pay Transparency Statement - New Jersey

In accordance with New Jersey pay transparency requirements, the expected Total Base Pay range for this position is $91,000.00 - $113,700.00. Actual compensation may vary based on factors such as experience, skills, education, and location.