Field Service Engineer – Gas Insulated Switchgear (GIS)

Hitachi Energy; Boston (MA); On-site; USD 82,000 - 102,000; Full time

Job summary

Hitachi Energy is seeking a Field Service Engineer to work at customer substations and power facilities across the United States. You will provide technical support during installation, commissioning, testing, acceptance and handover, with hands-on work on high voltage GIS equipment in active environments.

You will lead on-site activities, troubleshoot with field teams, and coordinate with customers and subcontractors to ensure safe, reliable operation of critical infrastructure across the US

Qualifications

• Requires 2–5 years of proven field service experience.
• Technical diploma/degree in Electrical or Mechanical Engineering or equivalent.
• Proficient with MS Word, Excel, Outlook, SharePoint and test equipment software.

Responsibilities

• Provide technical support across GIS project phases: installation, commissioning, testing, acceptance and handover.
• Provide on-site supervision for GIS substation installations.
• Lead troubleshooting with field personnel and subcontractors.
• Oversee contracted maintenance activities to ensure quality work.
• Maintain detailed site documentation: procedures, test data and equipment manuals.
• Coordinate with internal teams, subcontractors and customers for smooth site execution.

Skills

Field service

Electrical skills

Mechanical skills

Crew leadership

Read drawings

Education

Electrical or Mechanical Engineering degree

Tools

MS Word

Excel

Outlook

SharePoint

Test equipment software

Job description

The Opportunity

As a Field Service Engineer supporting Gas Insulated Switchgear (GIS), you work directly at customer substations and power facilities across the United States, providing technical support throughout all phases of project execution, including installation, commissioning, testing, acceptance, and handover. This is a US‑based field service role focused on hands‑on engineering work with High Voltage GIS equipment in active operating environments. You support multiple customer sites based on service demand, troubleshoot electrical and mechanical issues, and coordinate on‑site activities to ensure safe and reliable operation of critical power infrastructure. Your work contributes to grid reliability, safety, and modernization across the US transmission and substation landscape, while offering broad exposure to GIS systems and customer‑facing service work within the power industry.

How You’ll Make An Impact

• Provide technical support throughout all phases of GIS project execution, including installation, commissioning, testing, acceptance, and handover
• Provide on‑site supervision for the installation and commissioning of GIS substations
• Manage troubleshooting efforts involving field personnel and subcontractors
• Support and oversee contracted maintenance activities to ensure work is completed effectively
• Maintain detailed site documentation, including operational procedures, performance reports, test data, and equipment manuals
• Coordinate and communicate with internal teams, subcontractors, and customers to support smooth site execution
• Work closely with customers on‑site to support service outcomes and satisfaction
• Ensure proper use and care of tools, equipment, vehicles, materials, and supplies at job sites
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• 2-5 years of proven experience in technical field service work.
• Technical diploma/degree in Electrical or Mechanical Engineering (or equivalent) preferred. Trade education and experience in Industrial Mechanic and Electrical fields will be considered.
• Strong mechanical and electrical skills.
• Experience leading crews on electrical projects.
• Ability to read and interpret contracts, specifications, and technical drawings.
• Proficient with MS Word, Excel, Outlook, SharePoint, and test equipment software.
• Able to travel up to 80%, including to Canada and Mexico.
• Valid US driver’s license.
• Fluent in English.

More About Us

Working in Hitachi Energy’s US High Voltage Service organization provides hands‑on exposure to advanced GIS technology, complex field service environments, and collaboration with experienced professionals supporting the US power grid.

• Opportunities to work on innovative technologies that shape the future of energy
• A collaborative environment with experienced professionals across the US power industry
• Access to learning platforms and career development programs
• Competitive health and retirement benefits
• Paid leave and flexible work arrangements

Pay Transparency Statement (Massachusetts)

The salary range for this position is $81,700 – $102,100 per year. This range represents the pay that the Company reasonably and in good faith expects to offer for this position in Massachusetts. Actual compensation will be based on factors such as relevant experience, education, skills, and internal equity.