Field Service Engineer—Emulation & Prototyping

Synopsys Inc

Austin (TX)

On-site

USD 120,000 - 180,000

Full time

14 days+

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Job summary

Synopsys Inc. is seeking a hands-on Validation Engineer to deploy and validate emulation and prototyping hardware at customer sites and in internal labs. You will ensure deployments meet performance specs and deliver robust solutions in field environments.

You will troubleshoot across hardware, firmware, and system-level integration, collaborating with Hardware Engineering, Manufacturing, and R&D to drive fixes and improve reliability.65-70% travel is expected.

Qualifications

Bachelor's degree in Electrical Engineering, Computer Engineering or related field preferred, or equivalent hands-on technical experience.
Experience with hardware installation, integration, or validation (lab, manufacturing, or field environment).
Ability to troubleshoot across hardware, firmware, and system-level integration issues using logic analyzers, oscilloscopes, multimeters, or similar diagnostic tools.
Comfort working with networking equipment, power systems, cabling, and rack-level infrastructure in a data center or lab setting.
Willingness and ability to travel domestically and internationally up to 70% of the time, including extended onsite engagements and occasional weekend or evening work.
Flexibility to work outside standard business hours during installations, customer cutovers, or critical escalations.
Experience with emulation, prototyping, or FPGA-based verification platforms (strong plus).

Responsibilities

Install, configure, and validate Synopsys emulation and prototyping hardware at customer sites and internal labs, ensuring systems are deployment-ready and meet performance specs.
Troubleshoot hardware, firmware, networking, and integration issues across boards, chassis, power distribution, and peripherals, performing root cause analysis and driving fixes to closure.
Partner with Hardware Engineering, Manufacturing, and R&D teams to surface product issues, recommend design improvements, and help improve system reliability across the platform.
Develop and execute validation procedures that confirm hardware quality, system integration, and readiness for production use before customer handoff.
Document installation outcomes, failure modes, corrective actions, and deployment metrics to support continuous improvement and knowledge transfer across the team.
Support manufacturing reviews and quality initiatives by feeding field data back into the product development cycle.
Travel domestically and internationally approximately 70% of the time to support installations, upgrades, relocations, and escalations, often on short notice and with flexible scheduling.