Field Service Engineer, Digital Radiography - 75% Travel

Samsung Healthcare USA; Yorktown (VA); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision coverage

401k retirement plan

Tuition reimbursement

Job summary

Samsung HME America is seeking a Field Service Engineer for Digital Radiography in the Mid-Atlantic region. The role involves installation, calibration, repair, and preventive maintenance of Samsung NeuroLogica DR systems, coordinating with hospital staff and internal teams to ensure safe operation.

This position requires up to 75% travel, occasional weekend work, and fluent English communication. You will document service events, ensure HIPAA compliance, and stay current with product training

Qualifications

• Associates Degree in Electronics, Telecommunications, or Computer Networking or related discipline is preferred.
• Technical training and 2+ years hands-on experience servicing medical equipment.
• Experience with CT and Imaging is a plus.
• Familiarity with networking, electrical/mechanical systems, and data retention integration.

Responsibilities

• Executes preventive maintenance and documents service events.
• Coordinates installation and deployment of imaging technologies.
• Performs installation and integration of imaging systems with data retention.
• Prepares maintenance instructions and safety inspections.
• Ensures compliance with HIPAA storage and security policies.
• Maintains system documentation and configuration records.
• Analyzes malfunctions and performs corrective actions.

Skills

Fluent English communication

MS Office proficiency

Analytical problem solving

Customer-facing communication

Strong attention to detail

Team collaboration

Education

Associates Degree in Electronics or related field

Technical training in medical equipment service

ISO/FDA awareness training

Tools

MS Office

Test equipment

Job description

Samsung HME America is seeking a Field Service Engineer for Digital Radiography in the Mid-Atlantic region. The role involves installation, calibration, repair, and preventive maintenance of Samsung NeuroLogica DR systems, coordinating with hospital staff and internal teams to ensure safe operation.

This position requires up to 75% travel, occasional weekend work, and fluent English communication. You will document service events, ensure HIPAA compliance, and stay current with product training