Digital Radiography Field Service Engineer — 75% Travel

Samsung Healthcare USA; Washington (District of Columbia); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Disability insurance

401(k) match

Job summary

Samsung HME America is seeking a Field Service Engineer for Digital Radiography in the Mid-Atlantic region (MD, VA, DC, WV) with up to 75% travel. Responsibilities include installation, calibration, preventive maintenance and decommissioning of DR imaging systems, plus occasional ultrasound support.

Strong wiring, software, networking, and HIPAA compliance experience is valued. The role emphasizes customer-facing service delivery, documentation, and collaboration with field teams to ensure safe,

Qualifications

• Associates Degrees in Electronics, Telecommunications, or Computer Networking or other related discipline or equivalent experience preferred.
• Hands-on experience servicing medical equipment; ISO/FDA training and product complaint system knowledge preferred.
• Experience with mechanical devices, tools, test equipment, and networking.
• Fluent English spoken and written communication; ability to work in a fast-paced environment.
• Ability to assemble facts, analyze data, and provide informed recommendations to management.

Responsibilities

• Perform installation, calibration, repair, preventive maintenance and decommissioning of digital radiography equipment.
• Coordinate installation and deployment including electrical, mechanical, software, networking and data retention integration.
• Maintain documentation of service events and system configurations.
• Ensure compliance with HIPAA storage and security policies and with applicable regulations.
• Review repairs and maintenance actions with dealers or vendors; adjust schedules and procedures as needed.
• Assist with staff training and knowledge transfer on test equipment and procedures.

Skills

English communication

Medical equipment servicing

Data analysis & reporting

Education

Associate degree in Electronics/Telecommunications/Networking

Tools

Test equipment

Job description

Samsung HME America is seeking a Field Service Engineer for Digital Radiography in the Mid-Atlantic region (MD, VA, DC, WV) with up to 75% travel. Responsibilities include installation, calibration, preventive maintenance and decommissioning of DR imaging systems, plus occasional ultrasound support.

Strong wiring, software, networking, and HIPAA compliance experience is valued. The role emphasizes customer-facing service delivery, documentation, and collaboration with field teams to ensure safe,