Field Service Engineer – CNC Maintenance & PMs

Hartwig, Inc.; St. Louis (MO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Uniform allowance

Company vehicle

Laptop provided

Cellphone

Job summary

Hartwig, Inc. is seeking a Field Service Engineer to keep customer CNC machine tools running at peak performance in the St. Louis, MO area. This full-time role involves preventive maintenance, repairs, and customer training across diverse industries.

You will travel to client sites, perform inspections, document service activities in the company system, and promote PM programs to increase field sales. A strong mechanical/electrical aptitude and reliable driving record are essential.

Qualifications

• Above average mechanical and electrical aptitude.
• Relevant mechanical or preventive work experience.
• Inspection and/or repair experience.
• Demonstrated commitment to customer satisfaction.
• Excellent attention to detail and follow through.
• Ability to work independently and proactively find the next customer in need.

Responsibilities

• Conduct preventive maintenance, including changing fluids and filters and calibrations.
• Recommend maintenance modifications and improvements to machines, equipment and processes.
• Train and instruct customers on preventive maintenance best practices.
• Help with service tool tracking on tools utilized.
• Schedule preventive maintenance customer visits.
• Increase field sales by promoting the PM program and other opportunities.
• Conduct inventory counts.
• Complete tasks in our service software and timecard system daily.
• Travel to customer sites, usually within 2 hours from home, with occasional overnight travel.

Skills

Mechanical aptitude

Electrical aptitude

Customer focus

Attention to detail

Independent worker

Willing to get dirty

Valid driver’s license

Job description

Hartwig, Inc. is seeking a Field Service Engineer to keep customer CNC machine tools running at peak performance in the St. Louis, MO area. This full-time role involves preventive maintenance, repairs, and customer training across diverse industries.

You will travel to client sites, perform inspections, document service activities in the company system, and promote PM programs to increase field sales. A strong mechanical/electrical aptitude and reliable driving record are essential.