Field Service Engineer - Cargo

Kongsberg Digital; New Orleans (LA); On-site; USD 70,000 - 90,000; Full time

Job summary

Kongsberg Maritime seeks a Field Service Engineer to oversee installation and maintenance of K-Gauge systems on sailing vessels. This role calls for a motivated individual with an engineering background, capable of providing technical support globally while ensuring customer satisfaction. The position offers competitive compensation and supports a collaborative work environment focused on innovation and reliability.

Benefits

Fully subsidized health benefits

Fully subsidized dental and vision coverage

Up to 5% employer match program

Flexibility with Paid Time Off

Qualifications

• Degree in relevant engineering or equivalent experience.
• Field experience in maritime or offshore oil & gas advantageous.
• Good English communication skills required.

Responsibilities

• Install and maintain K-Gauge systems onsite and remotely.
• Provide technical support and troubleshoot equipment issues.
• Willingness to travel for fieldwork up to 70%.

Skills

Communication

Problem Solving

Methodical Approach

Education

Bachelor's or Master's degree in Electronics, Instrumentation, Automation or Telecommunication

Job description

To further strengthen our team, we are looking for a Field Service Engineer - Cargo to join us at Kongsberg Maritime here in New Orleans, LA. As a Field Service Engineer, you will have responsibility for installation, service, and maintenance of KONGSBERG’s K-Gauge Tank Level Gauging Systems on sailing ships/vessels and in shipyards, as well as offer in-house technical support and remote service to customers and colleagues around the world. One of our key offerings is the fiscal K-Gauge Custody Transfer System (CTS), which is a critical system in LNG and LPG carrier operations.

Join our dedicated, knowledgeable, and positive team where mutual support is a cornerstone. We enjoy our work while delivering world-class support. If you have the right qualifications and resonate with our values—determined, innovative, collaborative, and reliable—and are highly motivated for global support activities, then you are the person we are looking for.

Key accountabilities

• Installation & commissioning of K-Gauge tank level monitoring systems
• Service & maintenance of K-Gauge systems onboard vessels worldwide
• In-office technical support and remote services to global colleagues and customers
• Willingness to travel up to 50-70%

Key responsibilities:

• Provide preventative and corrective maintenance to Kongsberg control systems
• Read and interpret drawings and controls system architecture
• Use of a multimeter /pressure gauges and SW tools for troubleshooting communication or loop errors.
• Learn the Kongsberg K-Chief 600/700 Automation systems and the integration of the K-Gauge system

Qualifications and experience

• Typically, bachelor’s, master’s degree or equivalent in one or more of the following: electronics, instrumentation, automation or telecommunication. Relevant experience may compensate for lack of education
• Field experience from maritime, shipping and/or offshore oil & gas installations is an advantage
• Good oral and written communication skills in English
• Highly motivated for worldwide support activities (travelling is required)

You are able to

• keep the customer in focus
• contribute to a good and positive working environment
• act on own initiative, make things happen and accept responsibility for the results
• use a methodical and systematic approach, plan ahead and define clear priorities
• communicate in a clear, precise and structured way
• co-operate well with others and share knowledge, experience and information

Work location

New Orleans, LA

What we can offer

• Competitive compensation packages
• Fully subsidized health & welfare benefits with an option of a high deductible plan which includes an employer contribution towards your health savings account
• Fully subsidized dental and vision coverage
• Up to 5% employer match program
• Flexibility with Paid Time Off
• Safe and collaborative culture

Kongsberg Maritimeis a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries

OurGlobal Customer Supportdivision is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERGis a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We work determined to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet

KONGSBERG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.